Systems Administrator

**About the PWHL** The Professional Women's Hockey League delivers world\-class competition and fosters meaningful connections with fans and communities through operational excellence, purposeful partnerships, and a focus on long\-term sustainability. We are dedicated to cultivating a workplace and league culture rooted in integrity, innovation, and inclusion \- on and off the ice. **Position Summary** The Systems Administrator plays a critical role in keeping the League's technology running smoothly, supporting the people and systems that power PWHL's day\-to\-day operations. Reporting to the Director, Information Technology and working closely with the Business Operations team, this role blends hands\-on IT support with systems administration, focusing on Microsoft 365 and Okta environments, end\-user device management, and cybersecurity fundamentals. It's a great fit for someone who enjoys solving problems, supporting people, and building strong foundations as the League continues to grow. This posting is for a newly created position. The pay range for this position is $70,000 to $77,000 annually. **Key Duties \& Responsibilities*****Systems Administration \& IT Support**** Provide tier 2 technical support to PWHL staff for hardware, software, network, and cloud\-based service issues * Configure, deploy, and manage end\-user devices (desktops, laptops, mobile devices) using Intune * Troubleshoot hardware and software issues, ensuring minimal downtime for staff * Provide technical support for business applications and assist employees with IT\-related issues * Manage the relationship with the League's helpdesk partner, ensuring timely resolution of IT support requests and escalating issues as needed * Assist with user account management, email setup, and administrative tasks related to cloud and enterprise applications * Other duties as assigned ***Network \& Cybersecurity Support**** Identify and troubleshoot network issues, escalating to and collaborating with third\-party vendors as needed * Assist in implementing security best practices, including patch management and system updates * Support cybersecurity initiatives, such as access control, endpoint security, and phishing prevention * Monitor and report on IT security incidents and vulnerabilities ***Device Procurement \& Management**** Oversee the procurement, issuance, and collection of company devices, such as laptops, tablets, and peripherals * Maintain an inventory of IT assets, ensuring proper tracking and compliance * Perform basic hardware setup and software installation for new employees * Ensure all devices are properly secured, configured, and updated according to company policies **Required Qualifications*** Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field * 3\+ years of experience in IT support, systems administration, or a related field * Hands\-on experience administering Microsoft 365 and Okta, or comparabl