Intern, Digitization

As a NA Operations Digitization Intern, you will support North America Operations by helping document, improve, and scale digital tools and workflows used by internal teams. This role focuses on creating clear training materials, guides, and basic reporting that help teams adopt new or updated digital processes.RequirementsCreate clear how to guides, job aids, and reference materials for NA Operations tools and workflowsDevelop short video walkthroughs and visual training content to support digital adoptionSupport documentation of current state and future state operational processesAssist with organizing and maintaining digital content in Microsoft 365 toolsTrack basic usage or engagement metrics related to training materials and report findingsSupport other digitization and documentation tasks as needed within NA OperationsOriginally posted on Himalayas