Technical Support Specialist

Remote Recruitment is seeking a patient, tech-savvy Technical Support Specialist to provide exceptional remote support to our clients and their customers.RequirementsPrevious experience in a technical support or helpdesk roleStrong understanding of common operating systems, browsers, and software applicationsExcellent written and verbal communication skills in EnglishAbility to explain technical concepts to non-technical users clearlyFamiliarity with ticketing systems such as Zendesk, Freshdesk, or similarStrong analytical and problem-solving skillsAbility to manage multiple open tickets and prioritise effectivelySelf-motivated and comfortable working independently in a remote environmentReliable internet connection and suitable home office setupBenefitsCompetitive monthly salary of R20,000 – R28,000Comprehensive training and onboarding providedSupportive international team environmentOpportunity for career growth within a fast-moving organisationOriginally posted on Himalayas