Documentation Systems Manager

**About Dr. Berg Nutritionals** Dr. Berg's Nutritionals is a leader in the health and wellness industry focused on addressing the root causes of health concerns. We offer a dynamic work environment with opportunities for growth, where you can contribute to helping millions achieve better health through education, premium supplements, and holistic practices like the Healthy Keto® diet. Working with us, you'll be part of a globally recognized brand with a social media presence reaching over 45 million followers across platforms. Be a part of an innovative and fast\-growing company that is passionate about transforming lives through education on health and wellness. If you thrive in a dynamic environment where your contributions make a real impact, this is the place for you. **The Role** We're hiring someone to own documental systems management \- the systems, documentation, and processes that enable our company to operate clearly and scale successfully. This is not a coordinator or support role. This is a position with real ownership of how our organization is documented, structured, and operated. **What You'll Own** **Department: Organizational Establishment \& Enablement** **1\. Organizational Documentation \& Job Manuals** * Build and maintain comprehensive job manuals for every position * Ensure manuals include: purpose, tools, coordination, workflows, relevant policies * Work with department heads to verify accuracy and completeness * Standardize format and quality across the organization. **2\. SOPs \& Workflow Documentation** * Own documentation governance system (standards, templates, review process) * Work with process owners to document critical workflows * Review and standardize SOPs for clarity and usability * Organize OneDrive knowledge base for easy access * Edit and revise submitted documentation for structure and clarity. **3\. Training \& Enablement** * Design and coordinate training programs for new processes as needed * Create training materials that help people understand their work * Build new hire onboarding curriculum (organizational systems portion) * Measure training effectiveness. **4\. Cross\-Functional Workflow Clarity** * Identify and resolve workflow conflicts between departments * Document handoff points and coordination protocols * Ensure cross\-functional processes are clearly defined. **Qualifications \& Experience Required** **Experience:** * 3\-5 years as Operations Manager, Documentation Systems Manager, Business Operations Manager, Process Improvement Lead, or Internal Systems/Enablement Manager or similar experience * Microsoft 365 proficiency and expert\-level OneDrive and SharePoint organization * Demonstrated experience creating SOPs, job manuals, and process documentation * Track record working cross\-functionally * Experience taking ownership of organizational systems/documentation projects * Professional writing experien