Flow Specialist

About ZabotaZabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We specialize in helping high-growth U.S. brands build elite, remote-first teams. Our mission is clear: connect world-class talent from LATAM, Europe, and beyond with the most ambitious companies in the world.About Our ClientOur client is a rapidly scaling email marketing agency specializing in high-performance lifecycle email systems for e-commerce brands. They work with a large volume of clients across multiple industries, delivering structured, conversion-focused email flow build-outs using Klaviyo.About the RoleWe are hiring a Flow Specialist to own the strategy, execution, and delivery of high-volume email flow build-outs for e-commerce brands. This role supports a one-time flow build-out offer consisting of 23 emails across six core lifecycle flows.This is a highly execution-focused role designed for someone who thrives in fast-paced environments, manages multiple projects simultaneously, and delivers consistently high-quality work at scale. You will work with many brands on a defined scope, lead internal execution teams, and ensure a polished client experience that drives long-term growth opportunities.What Youll Be Responsible For1. Flow Strategy & Copy DevelopmentDevelop flow strategies tailored to each brands audience, positioning, and existing setupWrite or oversee copy for all six core flowsEnsure messaging is conversion-driven while maintaining brand voice consistency2. Team Leadership & Project ExecutionLead and manage a team of three or more designersCreate structured briefs for designers and Klaviyo buildersAssign tasks, manage deadlines, and maintain execution velocityEnsure projects are delivered on time and to quality standards3. Client Experience & CommunicationLead one to two onboarding calls per dayServe as the main point of contact throughout the build-out processPresent strategy, creative direction, and flow structure to clientsCollect, manage, and implement client feedback efficiently4. Klaviyo Build OversightCollaborate closely with internal Klaviyo buildersEnsure flows are properly configured and aligned with approved strategyReview and approve final builds prior to client delivery5. Upsell & Growth ContributionIdentify high-potential clients for full-service Klaviyo managementDeliver an exceptional experience for priority accountsPartner with leadership to transition qualified clients into ongoing engagementsWhat Success Looks LikeHigh client satisfaction across flow build-out projectsConsistent, on-time delivery of all assigned flowsStrong upsell conversion from flow-only clients into full-service accountsScalable systems that support high-volume executionIdeal Candidate ProfileStrong background in email marketing and lifecycle strategyProven experience working in KlaviyoExcellent copy judgment and strategic thinking skillsDemonstrated ability to manage designers and technical buildersHighly organized, process-driven, and deadline-focusedComfortable handling high volumes of projects and clientsOffer DetailsWorking Hours: 9:00 AM – 5:00 PM ESTContract Type: Full-time, remoteBase Salary: $4,500 per monthPerformance Bonus: $1,000–$2,000 per month based on KPIs and upsell performanceHiring StepsInitial Zabota ScreeningClient InterviewPractical Task or Second Stage InterviewOfferOriginally posted on Himalayas