Program Manager, Provider Communications - Telecommute

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** The Provider Communications Program Manager supports the planning, coordination, and execution of provider communications initiatives across Optum Health Networks. This role is responsible for managing workflows, tracking deliverables, coordinating stakeholder dependencies, and maintaining visibility into communications activities to ensure timely and effective delivery of provider\-facing communications. This role will help ensure communication initiatives are organized, coordinated, and delivered efficiently while supporting cross\-functional alignment across Operations, Product, Legal, Compliance, and Market teams. This role supports a high\-volume provider communications function responsible for delivering more than 1,300 communications annually across email, portal, web, print, and enterprise initiatives, helping ensure timely delivery of provider\-facing communications and supporting operational readiness across Optum Health Networks. You'll enjoy the flexibility to work remotely \* from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** * Coordinate communication requests, workflows, timelines, and deliverables across multiple initiatives * Maintain communication calendars, project plans, intake tracking tools, and status reporting * Partner with business stakeholders to gather requirements and support communication planning efforts * Track dependencies, risks, and project milestones and escalate issues as appropriate * Facilitate cross\-functional coordination among Operations, Product, Legal, Compliance, and Market teams * Support implementation and maintenance of communication processes, standards, and governance practices * Monitor workload and communication volume to support operational planning and resource allocation * Prepare status updates, dashboards, and leadership reporting * Identify opportunities to improve workflow efficiency and reduce rework * Manage intake tracking and workload management processes to improve visibility into communication demand and resource planning You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** * 3\+ years of project coordination, prog