Product Manager - MWI

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job Details JOB SUMMARY:Under the direction of the VP of Product Strategy, the Senior Product Manager owns the product portfolio for Replenitrac Vault, Automated Inventory Management (AIM), eDEA, and Blood Donor — a suite of practitioner-facing veterinary SaaS solutions that sit inside the daily clinical and operational workflows of veterinary hospitals, production animal practices, and specialty channels.This role owns strategy, discovery, roadmap, and lifecycle outcomes across the portfolio in partnership with engineering, design, operations, commercial, and support teams. The Senior Product Manager is expected to bring a strong customer-facing product orientation — building products that veterinary professionals, technicians, and clinic staff actually choose to use — and to bring discovery, outcome ownership, and experimentation discipline to a portfolio with meaningful operational, regulatory, and integration complexity.The ideal candidate is a tested product leader from a customer-facing software environment (veterinary, human health, clinical workflow, or other practitioner-facing SaaS) who treats inventory, controlled substance logging, and replenishment not as back-office plumbing but as the connective tissue of a clinical product experience. This role is not a fit for candidates whose primary background is internal-tools, CRM administration (e.g., Salesforce platform work), or systems integration for internal users.Product PortfolioReplenitrac Vault — controlled substance logging, reconciliation, and compliance workflows for veterinary practices.Automated Inventory Management (AIM) — practitioner-facing inventory visibility, replenishment, and ordering experiences integrated with clinic operations.eDEA — electronic DEA workflows and compliance-sensitive prescribing/ordering experiences.Blood Donor — donor program management and clinical workflow support for blood bank operations.These solutions are also strategic feeders into the broader MWI product ecosystem, including HelixVet unification efforts and the production animal veterinary team.RESPONSIBILITIES:Own and evolve the product strategy, roadmap, and lifecycle outcomes for Replenitrac Vault, AIM, eDEA, and Blood Donor in alignment with portfolio and business goals.Lead continuous product discovery with veterinary practitioners, technicians, clinic operators, and channel partners — including direct customer immersion, interviews, observational research, and prototype validation — to identify real workflow pain points and high-value opportunities.Translate clinical workflow insights, customer feedback, market signals, and product data into clear product bets, prioritized backlogs, and well-formed requirements with measurable success criteria.Partner with engineering and design as a true product trio to ship outcomes — not just features — and to balance discovery velocity with delivery discipline.Define and own outcome metrics across adoption, engagement, retention, workflow efficiency, compliance posture, and commercial performance; use evidence to drive continuous improvement and to retire or rework underperforming areas.Lead product positioning, launch, and lifecycle management in close partnership with marketing, communications, sales, customer success, and training — ensuring releases land with practitioners, not just in the codebase.Incorporate compliance, auditability, role-based permissions, and regulatory considerations (DEA, controlled substance handling, clinical record integrity) into product planning as design constraints, not afterthoughts.Maintain a current and informed view of competitive products, adjacent technologies, and emerging veterinary and human-health practitioner software trends; bring outside-in thinking into roadmap decisions.Identify and shape integration opportunities and dependencies across the broader MWI portfolio — including HelixVet, production animal solutions, and downstream data consumers — without losing the customer-facing product lens.Mentor product team members and contribute to elevating product craft, discovery rigor, and outcome orientation across the organization.REQUIRED QUALIFICATIONS:8+ years of progressive product management experience, with a clear majority of that experience on customer-facing or practitioner-facing software products — not on internal tools, internal CRM administration, or systems-integration-only roles.Demonstrated ownership of products from discovery through launch and ongoing optimization, with concrete examples of customer problems identified, hypotheses tested, outcomes measured, and roadmap decisions