US IT Help Desk Analyst

Provide technical support to end users on computer hardware and software issues, troubleshoot and resolve problems, install and configure new hardware and software, and provide training to end users.RequirementsBachelor's degree in computer science or a related field.2+ years of experience in desktop support or a related field.Strong knowledge of computer hardware and software.Excellent troubleshooting and problem-solving skills.Excellent communication skills.Willingness to work night shift schedules (US hours) and during PH Holidays.Ability to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).Originally posted on Himalayas