Contract Case Processing Manager (Remote - Texas)

SummaryThe Case Processing Manager will work closely with leadership and insurance carriers to aid in resolving cases. This individual will be responsible for providing critical support to new clients and ensuring they are properly cared for throughout the process. The individual will also assist in developing and negotiating on behalf of the clients to help ensure the clients an optimal return. Position Starts at $18.00-$20.00 hourly.This is a full-time position.Job descriptionAt Sneed & Mitchell, the work we do matters, which is why this position exists, we care immensely about our clients, and providing unmatched care and attentiveness is our priority. For thousands of Americans, we’re their last line of defense against insurance companies and large corporations or dangerous products. From attorneys to client support staff, and creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for our clients.ResponsibilitiesAid in client onboarding and work to continue to increase the level of care our clients are provided during the life of their casesAssist in client communications to ensure a clients are provided a seamless processWork closely with management to determine the anticipated value of client claims. Help resolve filed cases and communicate closely with client throughout the process. Update reports that reflect the overall performance and regularly report the team’s performance to managementQualificationsHigh school diploma or GED is required; college preferredAbility to communicate effectively with clientsUsed to adapting in an ever-changing environment and handling multiple prioritiesExcellent oral communication with an outgoing personalityAble to multitask and learn quicklyMust thrive in a team environmentReliable and dependableExcellent comprehension and critical-thinking skillsAbility to type at least 50 WPM with excellent writing skills while navigating through multiple software applicationsStrong written and verbal communication skills, as well as attention to detailJob highlightsAbility to communicate effectively with clientsUsed to adapting to an ever-changing environment and handling multiple prioritiesExcellent oral communication with an outgoing personalityAble to multitask and learn quicklyMust thrive in a team environmentReliable and dependableExcellent comprehension and critical-thinking skillsAbility to type at least 50 WPM with excellent writing skills while navigating through multiple software applicationsResponsibilitiesResolving client issues in a professional mannerScheduling appointments for our investigatorsAccepting inbound calls and placing outbound callsOnce you have provided the free consultation, and it is determined we are able to help the client, you will obtain signed retainers via email or text.Equal Opportunity StatementSneed & Mitchell provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.E-VerifyThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.Job Type: Full-time