Marketing Assistant

Role SummaryThe Marketing Assistant provides day-to-day execution and administrative support to the Marketing team, with a strong focus on email marketing support, online reputation management, and data exporting/reporting. This role is best suited for someone with hands-on marketing experience who is organized, responsive, and comfortable working with digital tools and data.This is an execution-focused support role, not a strategy or leadership position.Job DetailsSchedule: Monday to Friday 7:00AM to 4:00PM EST | 7:00PM to 4:00AM Manila TimeSet-up: Work from HomeWill follow Philippine HolidaysKey ResponsibilitiesEmail Marketing SupportAssist with building, scheduling, and sending email campaigns using company-approved platformsUpdate email lists, manage basic segmentation, and ensure accuracy of contact dataMonitor campaign performance metrics (opens, clicks, bounces) and export reports as requestedSupport proofreading and formatting of email content prior to distributionOnline Reviews & Reputation ManagementMonitor and respond to online customer reviews using approved templates and guidelinesEscalate sensitive or negative reviews to the Marketing Manager as neededMaintain logs or trackers of reviews and responses for reporting purposesData Management & ReportingExport marketing, customer, and campaign data from internal systems and platformsMaintain organized spreadsheets and trackers for marketing activities and resultsEnsure data accuracy and timely delivery of reports to the Marketing teamGeneral Marketing SupportAssist with content uploads and updates (website, social media, internal platforms)Support coordination of marketing initiatives and deadlinesPerform other administrative or marketing-related tasks as assignedRequired Qualifications1–3 years of marketing or marketing support experienceHands-on experience with email marketing platforms (e.g., Mailchimp, HubSpot, Constant Contact, or similar)Experience responding to or managing online reviews (Google, Yelp, social platforms, etc.)Strong data handling skills, including exporting and organizing data in Excel or Google SheetsExcellent written English communication skillsHigh attention to detail and strong organizational skillsAbility to follow established processes, templates, and brand guidelinesPreferred QualificationsExperience working with U.S.-based companiesFamiliarity with basic marketing analytics and reportingExperience working in an offshore or remote support rolePerformance ExpectationsAccurate and timely execution of email marketing tasksProfessional and on-brand review responsesClean, reliable data exports and reportingStrong responsiveness and adherence to deadlinesConsistent communication with U.S.-based team membersOriginally posted on Himalayas