Power Platform Support Administrator

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! JCS is seeking a **Power Platform Support Administrator** to support our growing team providing support services for the United States Army. This position is available as either an in\-person, hybrid, or remote role, the key attribute for our team is a mesh of technical skills and appetite for progress. Our team is currently scaling up with ample opportunity for vertical movement and we are seeking to stay on the forefront of skills within the technology stack. You will work with a small and nimble team of like\-minded individuals that are focused on both professional and personal growth. **What’s in it for you:** * Join a premier technology firm specializing in innovative solutions. * Be part of a collaborative, inclusive, and innovative work culture. * Enjoy tremendous growth potential in a high\-performing team environment. * A robust benefits package: + Health, dental, and vision insurance + Life insurance + Short\-and\-long term disability + Paid time off (PTO) + 401k retirement plan with employer match + Annual Professional Development Reimbursement Program + And more! **What you will do:** * Familiar with the documentation, design, and implementation of Power Platform solutions * Possess strong analytical skills to assess customer needs * Microsoft Power Platform certifications (e.g., PL\-100, PL\-200\) * Experience supporting Army or DoD digital transformation initiatives * Knowledge of Dataverse, Azure Logic Apps, and custom API integration * Experience with Agile and ITIL v4 methodologies * Working knowledge of federal enterprise systems and data workflows * Be intellectually curious, enjoy solving problems, be highly collaborative and possess an understanding of the digital landscape. **Job Responsibilities:** * The specific duties include but are not necessarily limited to the following: * Design, develop, troubleshoot, and deploy solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, and Power Virtual Agents). * Provide Tier 2 Remote Support for the Microsoft Power Platform from within the Enterprise Ticketing System * Coordinate with Tier 3 Support, as required * Troubleshoot Environment errors and issues from end\-user organizations * Assist with reviewing knowledge bases for the Army’s end\-users against true process requirements * Provide documentation, operational procedures, and support to end users and administrators. * Troubleshoot and resolve technical issues related to Power Platform components. * Stay current with Microsoft Power Platform updates and best practices. **What you will bring:** * Possess an active DoD Secret security clearance * Bachelor’s Degree in Computer Science, Information Systems, or related field. This requirement may be met with appropriate job and education experience * 5\+ years of experience in application development or developer administrati