Workforce and Operations Business Partner (Remote)

Description: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40\+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. The Workforce and Operations Business Partner is the senior workforce \& performance partner to leaders across Operations, Finance, and Technology. The role connects business priorities to decisions about how work is designed, how organizations are structured, and how workforce capability is built and sustained. ***Note: Ideal candidate should reside in Chicago, Milwaukee or Detroit area to travel to HALO's corporate office in Sterling, IL (2 hours west of Chicago) and/or our nearby satellite offices on an as\-needed basis.*** **Responsibilities****Serve as a strategic business partner** * Build trusted relationships with senior leaders across Operations, Finance, and Technology and engage early in business and operating decisions. * Translate business priorities, growth plans, and operating challenges into an integrated Workforce \& Performance agenda. * Connect workforce recommendations to execution, productivity, cost, service, risk, capability, and employee\-experience outcomes. **Lead organization, work, and workforce design** * Diagnose and improve organization structures, roles, spans, layers, decision rights, handoffs, capabilities, and team effectiveness. * Lead workforce planning and workforce\-mix recommendations across employees, contractors, onshore/offshore teams, external partners, technology, automation, AI, and agents. * Ensure new work models have clear accountability, human oversight, escalation paths, access controls, governance, performance measures, and sustainability plans. **Strengthen talent, leadership, and performance** * Lead critical\-talent, succession, leadership\-readiness, and capability discussions across the assigned portfolio. * Provide core Business Partner counsel on talent, performance, employee relations, leadership, team effectiveness, and employee experience. * Identify systemic performance barriers and connect them to organization, leadership, capability, or work\-design solutions. **Integrate delivery and support strategic change** * Connect business needs to the right Workforce \& Performance capabilities and coordinate integrated support across specialist teams and Centers of Expertise. * Lead the cross functional implications of major transformations, integrations, offshoring, sourcing, technology, automation, and AI\-enabled changes. * Establish practical operating rhythms, decision logs, measures, and follow\-through so recommendations move into execution. **Lead and develop the team** * Set priorities, standards, and expectations for the Associate HRBP an