Program Support Supervisor

ConnectMed360 is seeking **Program Support Supervisor role.** **This position can be fully remote.** We offer quarterly incentive bonuses with plenty of growth opportunities! A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission \- to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We are seeking a Program Support Supervisor to grow with us! The hours for this position is **Monday\- Friday** 8**:30am \- 6:00pm EST**. We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth. ConnectMed360 is a unique model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. **Starting salary: $65K and up depending on experience** We offer a variety of benefits including: * Medical; Dental; Vision * 401k with a match * Paid Time Off and Paid Holidays * Quarterly Incentive Bonuses * Tuition Reimbursement * Company paid benefits – life; and short and long\-term disability **Summary:** The Program Support Supervisor is responsible for supervising the accuracy and timeliness of the program’s billing function, prescription fulfillment process, and pharmacy/medical benefits investigations. **Major responsibilities:** * Manages the verification of current coverage with third party payers and obtains authorizations as needed. * Helps with the resolution of billing issues such as claim resubmissions to all payers, changes in coverage, and claims adjustments. * Ensures that all prescriptions are billed in accordance with Medicare/DMEPOS regulations and that all required information is documented on the hardcopy prescription. * Communicates as required with client/patients about billing issues, including the results of applications for financial hardship assistance and other responses to customer inquiries about billing. * Communicates as required with manufacturer sales representatives. * Coordinates and participates in conference calls with manufacturer partners when requested. * Oversees record keeping so that all information is accurate and complete and manages the flow of up\-to\-date information between billing department and other parts of the Company, such as the accounts receivable, accounts payable and customer service departments. * Generates and analyzes reports. * Assists with developing, reviewing, and suggesting changes to prescription fulfillment department policies and procedures as needed. * Ensures ongoing compliance with all laws and regulations; ensures the department meets or exceeds accreditation standards; and implements ‘’best practices’ in all departmental activities. * Delegates authority when necessary to