Telerecruiter- Must reside in Central Pennsylvania

**Summary: Full Time** 30 to 40 hours/week, flexible hours within these time frames: Monday\- Thursday 10:00 a.m. to 8:00 p.m. , Fridays 9:00 a.m. to 8:00 p.m., Saturdays 9:00 a.m. to 1 p.m. **Position is remote after 1 month of in person training at our Hummelstown Office. Must be a resident of Central Pennsylvania.** Ensures that blood collection goals are met by telephone recruiting the appropriate donors to the fixed sites and mobile blood drive operations. **Duties and Responsibilities:** * Calls potential blood donors and answers incoming calls. * Telerecruits appropriate donors based on inventory needs. Calls potential donors and answers incoming calls by following script guidelines. * Schedules appointment for donors. * Meets individual and team goals to complete a minimum number of calls and appointments per hour. * Builds rapport with donors through excellent customer service and the use of effective listening skills. * Maintains accurate records. This includes computer data entry, appointment schedules, and other written records. * Possesses a clear understanding of the donation process and donor deferral guidelines and procedures. Refers donor inquiries to appropriate personnel. Respects confidentiality regarding donor information. * Completes other job related responsibilities as apparent or assigned. * Organizes and prioritizes work each shift based upon guidance from department manager and from the site leader, ensuring goals are met within prescribed standards of quality. * **Knowledge, Skills and Abilities:** * Self motivated with an ability to work independently with little supervision. * Excellent interpersonal communication skills * Accurate oral and written communication * Sales skills preferred * Ability to organize and prioritize tasks * Willingness to follow direction * Ability to work well with others * Ability to work under pressure and meet deadlines * Ability perform basic math skills * Ability to read and interpret documents such as safety rules and SOPs * Problem solving abilities. **Qualifications:** * Telemarketing or customer service experience preferred. * High school graduate preferred. **Requirements:** * Required to regularly sit and talk and hear. * Vision abilities required include close vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus. * Continuous use of customer service, teamwork, and interpersonal skills. Must be able to read, write and speak English. **Working Conditions:** * Work is performed remote from home after 1 month of in person training. Job Type: Full\-time Pay: $15\.00 per hour Benefits: * Flexible schedule * Health insurance * Paid orientation * Paid time off * Paid training Location: * Pennsylvania (Required) Work Location: Remote