HOA Assistant Manager

Location: Work from Home Type of Employment: Full-time or Part-time (depends on client requirements) Work Shift: US Business HoursAbout UsOurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ourassistants.com.Job SummaryWe are seeking an experienced HOA Assistant Manager to support day-to-day community operations and assist the HOA Community Manager with administrative, resident, and compliance-related tasks. The ideal candidate has a solid understanding of HOA operations, strong communication skills, and experience working with homeowners, board members, and vendors in a U.S.-based HOA environment.This role is critical in ensuring smooth community operations, timely issue resolution, and excellent homeowner service.Key ResponsibilitiesHOA System Management: Use the HOA platform to manage HOA violations, collections, and compliance workflowsViolations & Collections: Track violations, send notices, maintain records, and communicate with homeowners regarding compliance and outstanding duesPhone & Email Support: Respond to homeowner and board inquiries with professionalism and accuracyData Management: Maintain and update records, reports, and financial logs within the HOA systemAdministrative Coordination: Handle scheduling, documentation, and internal coordination for smooth operationsWorkflow Optimization: Identify opportunities to improve administrative efficiency and automate repetitive tasksReport Generation: Prepare and share violation logs, financial summaries, and collection reportsCollaboration: Work closely with HOA managers, board members, and community stakeholders to ensure clear communication and policy adherenceCompliance & Record Keeping: Ensure proper documentation of HOA policies, procedures, and legal complianceQualifications and SkillsMinimum 2 years of experience in HOA or property management. Familiarity with HOA operations, governing documents, and community standards.Experience using HOA or property management software (Vantaca, CINC, AppFolio, Buildium, or similar)Strong written and verbal communication skills in English.Excellent organizational and multitasking abilities.Customer-service oriented with strong conflict-resolution skills.Ability to work independently in a remote environment.Additional RequirementsMust be currently residing in the Philippines or Latin AmericaMust have a stable internet connection and remote-ready workstationCompensation and BenefitsPermanent work-from-home setupOngoing training and professional development opportunitiesCollaborative and supportive work environmentCompetitive salarySalary: $800.00 - $1.10kOriginally posted on Himalayas