Enrollment Advisor I (November Start)

**Compensation Range:** Hourly: $20\.00 \- $24\.04* Are you ready to take advantage of this exciting opportunity to join a growing team of passionate individuals who work together to help others fulfill their dreams through higher education? * Do you enjoy helping people reach their goals? * Are you passionate about making a difference in people’s lives? **Our Enrollment Advisor role is a full\-time work\-from\-home opportunity. Apply Today!** As an Enrollment Advisor at National University, you'll be a guide for prospective students from their first inquiry to their enrollment. This critical role involves managing both outbound and inbound communications, providing a seamless and supportive experience. This includes assisting prospective students in the decision\-making process, considering factors such as academic, scheduling, time, motivation, and cost benefits of attending the university for each individual. **Essential Functions****:** * Proactively engage prospective students via phone, text, and email throughout all stages of the enrollment process. * Build rapport and guide students through the initial enrollment steps, partnering with Enrollment Specialists through their first class start. * Accurately document all interactions and updates in Salesforce. * Manage the complete “Inquiry to Enrollment” process while maintaining strong knowledge of university policies, programs, and admissions requirements. * Provide personalized guidance to help students make informed educational decisions. * Demonstrate professionalism, courtesy, and a commitment to exceptional student service. * Maintain proficiency in university, college, and program details through training and assessments. * Collaborate effectively as a team player with a positive, supportive attitude. * Manage multiple systems efficiently to process student applications. * Adhere to attendance, punctuality, and scheduling expectations. * Perform other related duties as assigned. **Requirements:** **Education \& Experience:** * Bachelor’s degree preferred or an equivalent combination of education and experience. * Experience working in a team environment and using call center software. * Prior experience in education or consultative sales preferred. **Competencies/Technical/Functional** **Skills:** * Demonstrates ability to navigate multiple systems and technologies, including CRM, SIS, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Thrives in a fast\-paced, diverse, and changing environment while effectively managing multiple priorities and deadlines. * Takes ownership and accountability, proactively resolving issues on behalf of prospective students. * Builds strong, collaborative relationships with colleagues, functional partners, and external stakeholders to achieve university outcomes. * Acts with integrity and professionalism toward self, students, and the university. * Actively contributes to team success and supports others in achieving shared goa