E-commerce Operation Manager

Position Title: E-commerce Operations Manager Location: Remote workJob Description:We are seeking a detail-driven and proactive E-commerce Operations Manager to oversee the day-to-day operations of our Amazon and BWP storefronts. This role encompasses managing inventory, optimizing listings, and delivering excellent customer service to ensure a seamless online shopping experience. The ideal candidate is resourceful, organized, and experienced in navigating Amazon Seller Central and related platforms.Key Responsibilities:Manage all product listings on Amazon and BWP, ensuring accuracy, SEO optimization, and brand consistencyMonitor and maintain stock levels across platforms; coordinate restocking and updates with the warehouse teamRespond promptly and professionally to customer inquiries, concerns, and reviewsTrack store performance metrics and deliver actionable insights to improve sales and customer satisfactionOversee order processing, fulfillment coordination, and returnsCollaborate with the marketing team to implement promotional strategiesMaintain and analyze daily performance logs using Excel or similar toolsEnsure compliance with marketplace policies and operational best practicesQualifications:Required:At least 1 year of experience managing Amazon storefronts, including Seller CentralProficient in Microsoft Excel, with ability to manage and analyze dataExcellent communication and customer service skillsStrong organizational abilities and attention to detailFamiliarity with tools such as Shopify, Monday.com, Grasshopper, or similar platformsAbility to work independently and meet deadlines consistentlyPreferred:Experience managing BWP or other niche marketplacesBasic knowledge of graphic editing or product photography standardsPrior experience in consumer goods or food product industries is a plusOriginally posted on Himalayas