Senior Business Analyst

🌍 Senior Business Analyst – Global Healthcare & Travel ClaimsLocation: Remote or Hybrid (Cardiff Office) Salary: £47,500 – £51,000 per annum Contract: Full-Time | Monday to Friday✈️ Make a Global Impact with IMGAt International Medical Group (IMG), we’re more than just a leading international medical insurance provider—we’re a lifeline for travelers, expats, and global citizens. Every day, our products deliver peace of mind® to people living, working, and exploring across borders.Now, we’re growing—and we need a Senior Business Analyst who thrives on innovation, loves solving complex challenges, and wants to shape the future of healthcare and travel claims systems for a global audience.SUMMARYAs a Senior Business Analyst, you’ll be the strategic bridge between business needs and technology solutions. You’ll analyze, design, and optimize systems that power our global operations—ensuring efficiency, scalability, and impact. This role isn’t just about gathering requirements; it’s about leading change, driving innovation, and mentoring others in a fast-paced Agile environment.You’ll work on high-visibility projects, collaborate with cross-functional teams, and influence decisions that affect thousands of customers worldwide. If you’re ready to take ownership and make a measurable difference, this is your opportunity.DUTIES AND RESPONSIBILITIESLead the charge on requirements for complex, high-impact projectsPartner with stakeholders to uncover needs and craft smart solutionsAct as the key liaison between business units, technical teams, and vendorsCreate and maintain clear, actionable documentation for processes and systemsDrive system mapping and integration for seamless interoperabilityChampion new technologies and ensure alignment with business goalsManage business rules and use cases for critical applicationsEvaluate software enhancements for feasibility and strategic fitCoordinate testing efforts and support successful deploymentsDeliver engaging demos and training materials to empower teamsMentor junior analysts and elevate BA best practices across the organizationReport progress and status updates to leadership with clarity and confidenceQUALIFICATIONS AND REQUIREMENTSBS or BA in IT, Computer Science, or equivalent experience5+ years as a Business Analyst with proven success in U.S. healthcare or insuranceExpertise in analyzing and configuring claims systems for operational excellenceStrong leadership in complex, multi-stakeholder projectsAgile mindset with deep understanding of SDLC and modern methodologiesExceptional documentation, communication, and influencing skillsAbility to thrive in a fast-paced, dynamic environmentProficiency in MS Office tools, including Word and VisioCOMPETENCIESTechnical Mastery: Leverage deep knowledge to deliver resultsInfluential Collaboration: Engage stakeholders and drive consensusContinuous Improvement: Always seeking smarter, better ways to workStrategic Planning: Organize and prioritize for maximum impactPositive Leadership: Inspire confidence and optimism in challenging situations🎁 Perks & BenefitsFlexible remote or hybrid work setupCompetitive salary: £47,500 – £51,000Performance based target of 2% of annual salary.22 days holiday + 8 bank holidays (rising to 30!)Birthday & Christmas Eve offSummer & holiday parties, surprise perks like concert ticketsCareer development support & employee recognition awardsA diverse, inclusive, and globally connected team🚀 Ready to Build Something Extraordinary?This is your chance to lead change, shape systems, and make a global impact. If you’re ready to bring your expertise to a mission-driven organization that values innovation, collaboration, and bold thinking—we want to hear from you.👉 Apply now and take the next bold step in your career with IMG.IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.Originally posted on Himalayas