Group Short Term Disability Claims Specialist

We're seeking a Group Short Term Disability Claims Specialist to join our team at Equitable. As a polished communicator and decision maker, you'll analyze medical and financial information to make timely and accurate decisions on Long Term Disability claims. You'll also champion progress and resolution, ensuring financial clarity and trust, and build meaningful relationships through care and empathy.RequirementsProficient English, spoken and written, is required2+ years' STD and/or LTD claims management experienceUniversity degree or College Diploma preferred in health-related or disability management field (i.e. nursing, occupational therapy, kinesiology, psychology, social services, occupational health etc.) or experience adjudicating disability claimsThorough knowledge of insurance operationsPassion for problem-solving and thorough knowledge of insurance operationsComplex knowledge of various group contracts would be helpfulComputer literacy skillsEffective negotiating and conflict management skillsExcellent interpersonal and strong client service skillsMathematical and analytical skillsDemonstrated conflict management and professional de-escalation skillsDeep-rooted personal boundaries and time management, with the ability to balance various priorities coming in at onceAbility to break down difficult to understand concepts/decisions and explain in a way that is easy to understand for the clientProven ability to succeed in a dynamic environment with changing prioritiesBilingual written and spoken, English/French, would be an assetBenefitsIncentive payAnnual salary reviewsEmployer-paid benefitsPension matchingCompetitive vacationOne paid volunteer day each yearHealthy work-life balance with employee wellness always top of mindDress for your day approachOriginally posted on Himalayas