Research Manager

Role OverviewAs a Research Manager at Klue, you'll lead research programs, conduct high-signal interviews, train and tune AI interviewers, and transform interview findings into actionable insights. You'll work with customers and internal teams to uncover the why behind wins, losses, and churn, and scale that capability through AI.What You Will DoYou'll own program delivery, conduct high-trust interviews, train and improve AI interviewers, and transform interview findings into compelling research briefs and executive summaries.Why It Might Be a FitThis role offers a clear path to Senior Research Manager, Research Director, or AI-enabled research leadership within a high-growth, high-trust team. You'll have the opportunity to shape the future of qualitative research and work with a team that's actively reshaping how win-loss research gets done.RequirementsStrong communication skillsExcellent qualitative research skillsAbility to design, train, and continuously improve AI interviewersStrong organizational and program management skillsAnalytical, pattern-seeking mindsetHigh emotional intelligence and sound customer judgmentBenefitsExtended health & dental coverageFun perks like discounts at Goodlife and PerkopolisOwnership: All full-time employees have the opportunity to participate in our Employee Stock Option PlanTake The Time You Need vacation policyTop-tier toolsAI First: All employees are encouraged to lean into AI to work smarter and fasterGrowth / Leadership: Direct access to our leadership team, including our CEOSocial connection: Regular social events and a company-wide kickoffOriginally posted on Himalayas