Sr Program Account Manager (Remote)

Description: We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40\+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. HALO is looking for a **Senior Program Account Manager (Sr PAM)** to be a strategic and results\-driven professional responsible for overseeing high\-profile client accounts. This role requires ownership of client relationship management, rigorous project execution, and leadership skills to ensure that account requirements and client expectations are delivered upon. The Sr. PAM will collaborate closely with sales, operations and creative teams to execute complex e\-commerce and event\-based programs to drive business growth. **Responsibilities:** * Serve as the primary point of contact for senior\-level client stakeholders, building strong rapport and driving both strategic and tactical communications. * Understand business goals and objectives, ensuring that HALO’s full suite of capabilities is leveraged to meet expectations and deliver solutions. * Identify opportunities for revenue generation and client experience improvements, developing and presenting actionable plans. * Oversee end\-to\-end execution of complex e\-commerce and event\-based programs including mapping out marketing, production and event calendars; project execution and fulfillment management; quarterly and annual business reviews. * Own deliverables on timelines, budgets, resources and cross\-functional team coordination. * Extrapolate analytical insights from data and reporting, incorporating into informed decision making around product assortment, webstore functionality and marketing engagement. * Maintain strict discipline around following SOPs, adhering to documentation and process requirements. Requirements: * Bachelor’s degree in business, Marketing, Communications, or related field. * Experience in the promotional products industry or a similar field is required; retail ops experience strongly preferred. * 5\+ years of experience in account management, with a proven ability to lead end\-to\-end project lifecycle for e\-commerce and retail ops initiatives, from initiation and planning through execution, monitoring, control and closure. * Expert project management and strong leadership skills required. * Excellent communication skills, both verbal and written, with the ability to present to senior\-level clients. * Demonstrated success in driving business growth, managing budgets, and delivering results. * Proficiency in Microsoft Office Suite and project management software (e.g., Monday, Smartsheet, or similar tools). * Domestic travel required 3\-5 times a year **Compensation:** The estimated base salary range for this position