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IT Quality Assurance Analyst II (Remote)

First Citizens Bank

6d ago

0DevRaleigh, NC, USjobspy_indeed
remoteindeed

Job Description

Overview: The Quality Assurance (QA) Analyst II is responsible for performing independent quality assurance testing and validation activities to ensure the effectiveness, accuracy, and reliability of business and technology solutions. This role develops and executes test strategies, test plans, and test cases while identifying issues, trends, and gaps within applications, processes, and programs. The QA Analyst II provides objective assessments of systems, policies, and procedures and communicates findings, recommendations, and risks to project teams and management. The QA Analyst II collaborates closely with business, project, and development teams to coordinate testing activities, ensure testing environments meet requirements, and support successful project delivery. This position also contributes to testing process improvements, defect management, quality metrics reporting, and mentoring less experienced team members. Responsibilities \& Qualifications: Duties \& Responsibilities: **Independent Testing \& Validation*** Develop, maintain, and execute test plans, test cases, test scripts, and testing strategies based on business requirements, functional specifications, and user stories. * Perform functional, integration, regression, user acceptance, and manual testing activities to validate system functionality and business processes. * Document, track, and retest defects to ensure issues are resolved according to established quality standards. * Participate in defect triage meetings and project status reviews, providing analysis and recommendations related to testing results and defect trends. * Evaluate test environments and test data requirements to ensure readiness for testing activities. * Validate compliance with established testing standards, methodologies, and best practices. **Test Planning \& Coordination*** Partner with project managers, business analysts, developers, and stakeholders to develop testing timelines, schedules, and resource plans. * Coordinate testing activities across multiple teams and projects to support successful implementation efforts. * Assist in developing project\-level QA strategies and contribute to enterprise testing standards and procedures. * Support testing leads by facilitating test meetings and defect reviews when necessary. **Data Analysis \& Reporting*** Source, compile, analyze, and interpret testing data to identify trends, quality gaps, and opportunities for improvement. * Monitor testing metrics and key performance indicators (KPIs), providing regular status updates to management and project stakeholders. * Prepare and communicate test execution summaries, defect reports, risk assessments, and quality findings. **Risk Management \& Quality Improvement*** Identify and assess risks associated with system changes, business processes, and technology implementations. * Contribute to risk mitigation efforts through comprehensive testing and quality validation practices. * Recommend process improveme