Virtual Call Center Customer Service Rep

**Join Our Team as a Call Center Customer Service Representative at Go Store It!** At **Go Store It**, we believe that work should be **rewarding, empowering, and people\-first**. We're not just offering a job—we’re inviting you to be part of a culture that celebrates your voice, values your dedication, and supports your personal and professional growth. **What You’ll Get:** * **$20\.00/hour and up DOE** * Comprehensive **benefits package**: Medical, Dental, Vision, and 401(k) with company match * **Generous paid time off**: Holidays, PTO, and parental leave * **Real opportunities to grow** within a booming national self\-storage company * A **supportive, respectful, and fun** workplace culture * **Stable schedule** that prioritizes work\-life balance **Job Details:** * **Location**: Remote * **Schedule**: 11:30 AM – 8:00 PM EST , open availability from **Monday through Sunday**, 8\-hour shift **Your Impact:** * Be the **friendly and helpful voice** for customers exploring storage solutions * Deliver exceptional service via **phone, email, live chat, and video support** * Handle **account updates, billing questions, online rentals**, and payment processing * Promote **insurance, products, and special offers** * Submit and follow up on **maintenance requests** * Thrive in a **collaborative team environment** that values heart and hustle **What You’ll Bring:** * **2\+ years** of customer service or call center experience * Calm, friendly, and confident **phone demeanor** * Strong **multitasking and tech skills** * Bonus points for **sales/upselling experience** * Bilingual (Spanish) is a bonus! * Familiarity with tools like **MS Outlook** and **Sitelink** * A positive, motivated, **team\-first attitude**