Referral Coordinator Float REMOTE

Become a part of our caring community CenterWell is seeking a hard-working and dedicated Referral Coordinator, to prepare and process all managed care referral paperwork, schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office and who is interested in being part of a team that focuses on excellent service to others.Overview of Referral Coordinator Job Functions:This position is REMOTE FLOAT - Orlando and Poinciana, FLPrepares and processes all managed care referral paperwork.Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.Contacts various offices/facilities to obtain necessary appointments for completing referrals.Maintains referral records and files documentation.Responds to patient inquiries regarding health plan referrals.Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Use your skills to make an impact Required Qualifications1-3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare populationReferral experience is MANDATORYProficient with medical terminologyProficient with Microsoft Office applications including Microsoft Word, Excel and OutlookExperience with Electronic Medical RecordsExcellent professional communication abilities, at all levels within the organization and with patients, at all timesPreferred QualificationsBachelor's Degree in Healthcare or Business AdministrationKnowledge of ICD 10 and CPT codingBilingual in English and SpanishMedical Assistant or Professional State Certifications related to healthcareWorking hours: Monday to Friday 8AM-5PMScheduled 32 hours per weekLocal travel may be required; Mileage is reimbursed** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) ** AlertHumana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.Interview Format – HireVueAs part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.Language Proficiency Testing:Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.BenefitsHumana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: Blue Cross and Blue Shield Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs)Career development opportunitiesTravel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours32Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$40,000 - $52,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Senior Primary Care: Cent