Lead Technical Business Intelligence Analyst

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.Job SummaryAs an integral member of the Analytics Team, the Lead Technical Business Intelligence (BI) Analyst is responsible for individually contributing to and leading teams in the provision of technical expertise in one or more analytics toolsets to support the creation of information-based, business intelligence deliverables that will be relied upon by organizational leaders to support critical business decisions. The Lead Technical BI Analyst will work with customers from clinical, administrative and/or operational areas across the System to provide analytical tools that drive insights, complex data extracts and data integration, reports and/or advanced dashboard visualizations to facilitate discovery of insights, new opportunities, support data-informed decision-making for identified challenges as well as develop new and enhance existing metrics to analyze ongoing performance metrics. This position may be tasked to become competent in specific business areas or functional units to support transformation of data and information into actionable insights that answer complex business questions. The Lead Technical BI Analyst will lead initiatives to work with customers and Analytics Team members to understand and define the problems being solved, procure and integrate the disparate data sources necessary to analyze the needs appropriately, deliver relevant analytics tools to meet customer’s objectives and implement and support the solutions for ongoing utilization. This role will also troubleshoot complex technical problems and serve in a lead technical advisory role to other BI, Specialized and Technical BI Analysts as well as others across the System’s Analytics Community. The Lead Technical BI Analyst may also be responsible for projects to analyze and integrate disparate data sources to ETL into an EDW either through a direct integration or through a normalization process. The Lead Technical Business Intelligence Analyst is a senior analytics professional responsible for developing and delivering data-driven solutions that support Population Health and Value-Based Care initiatives across Memorial Hermann. This role partners with business, clinical, and payer stakeholders to analyze claims and healthcare performance data, build Tableau dashboards and reporting solutions, and provide actionable insights that improve patient outcomes and operational performance. The ideal candidate possesses strong technical expertise in business intelligence and data visualization, excels at problem-solving and managing competing priorities, and serves as a trusted advisor and mentor while leading complex analytics projects and driving continuous improvement across the organization.Job DescriptionMEMORIAL HERMANN CANNOT HIRE REMOTE WORKERS IN THE FOLLOWING STATES: Arizona, California, Connecticut, Maryland, Massachusetts, Missouri, New Jersey, New York, Utah, Ohio, Pennsylvania, Washington, Alabama, Mississippi, Illinois, Oregon, Arkansas or IowaDesired SkillsAdvanced Tableau dashboard development and data visualization experience.Strong SQL skills and experience working with complex healthcare datasets, including claims, population health, and value-based care data.Proven ability to translate business needs into actionable analytics, reporting, and insights.Strong problem-solving, critical thinking, and time management skills with the ability to adapt to changing priorities.Experience troubleshooting data quality, reporting, and dashboard issues.Excellent communication and stakeholder partnership skills, with the ability to present findings to diverse audiences.Knowledge of Epic EMR and healthcare operations preferred.Experience leading analytics projects, mentoring team members, and learning new technologies.MINIMUM QUALIFICATIONSEducation: Bachelor’s degree, preferably in computer science, management information systems, data science, business administration, statistics, or related field or equivalent experience required. Master’s degree strongly preferred.Licenses/Certifications: Technical certifications in relevant application(s) strongly preferred (i.e., Tableau). Associate Certified Analytics Professional (aCAP) or another vendor-neutral analytics certification preferred.Experience / Knowledge / Skills:Expert proficiency with one or more of the following tools required, credentials/certification strongly preferred,