PMACS Processor

**Date:** Aug 5, 2026 **Primary Location:** Fort Wayne, IN, US **\#job\-location.job\-location\-inline { display:** inline; } **Company:** Lincoln Financial **Alternate Locations:** Work from Home **Work Arrangement:** **Remote :** Work at home employee residing outside of a commutable distance to an office location. **Relocation assistance:** is not available for this opportunity. **Requisition \#:** 76409 The Role at a Glance We are excited to bring on a PMACS Processor to support the Producer Solutions Operations business in a work from home environment. Background Details As a PMACS Processor, you will be responsible for building and maintaining producer profiles within the PMACS system, ensuring licensing and appointment information is accurate and compliant so producers can sell business on behalf of Lincoln. This role plays a critical part in supporting Lincoln's producer network while adhering to state regulations and compliance requirements. The ideal candidate thrives in a fast\-paced, high\-volume environment and demonstrates strong attention to detail, critical thinking, and customer service skills. You'll collaborate with internal partners to resolve issues, navigate complex situations, and identify opportunities for process improvement while delivering a high\-quality customer experience. If this sounds like a role for you, please read on! What you'll be doing You will build producer profiles in the PMACS system, adding applicable license/appointment details to enable producers to sell Lincoln business You will work in a fast\-paced, high\-volume, production driven environment, adhering to various state and compliance guidelines during the producer set up process You will exhibit intermediate critical thinking and problem\-solving skills to effectively assist internal/external customers while demonstrating flexibility, adaptability, comfort with ambiguity and responsiveness to meet customer needs You will recognize and research issues/concerns and suggest process improvements What we’re looking for **Must\-have experience (Required):** High School Diploma or GED or minimum Associate degree in lieu of required experience 2\-3 Years of Client Customer Support and Operations experience that aligns with the specific responsibilities for this position Excellent written and verbal communication skills Ability to maneuver through multiple systems/databases/platforms/software Ability to be adaptable/flexible as business needs change Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) **Nice\-to have Experience (Preferred):** Knowledge of Producer Solutions Operations and/or PMACS experience Ability to evaluate information and the implications of a course of action or solution Excellent organizational skills with the ability to prioritize workload and multi\-task while maintaining str