MSW Enrollment Advisor

**Department** -------------- College of Social Work **Responsibilities** -------------------- * Serve as a dedicated admissions and enrollment advisor for prospective students from inquiry through enrollment. * Conduct virtual and potential in\-person information sessions, one\-on\-one consultations, and recruitment events for prospective students. * Maintain ongoing communication with prospective students through email, phone, text, and virtual meetings, including initiating outreach to inquiries. * Explain admission requirements, program options, deadlines, curriculum, field education requirements, application materials, and enrollment processes. * Assist prospective students in evaluating degree and educational goals, and connect applicants with appropriate university resources when needed. * Learn and utilize admissions CRM systems, currently Slate, and other university technologies to monitor application pipelines. * Track recruitment activities, inquiries, applications, yield data, enrollment trends, recruitment outcomes, and student engagement. * Recommend strategies to improve conversion and retention efforts. * Partner with the MSW Program Director, Admissions Coordinator, admissions staff, faculty, field education team, academic advising, and student support personnel to support enrollment growth. * Participate in orientation and onboarding activities, including welcome webinars, and contribute to recruitment materials and digital communication campaigns. * Maintain knowledge of university policies and social work accreditation requirements. **Qualifications** ------------------ A bachelor's degree and two years of experience or a high school diploma or equivalent and six years of experience. (Note: or a post high school education and experience equal to six years) **Preferred Qualifications** ---------------------------- Preferred qualifications include a master’s degree in social work, career counseling, higher education, or a related field; experience with admissions, recruitment, student advising, enrollment management, customer relationship management systems, and digital communication with prospective students. **Contact Info** ---------------- Jennifer Jane Farinella, Ed.D. Associate Dean for Student Affairs jfarinella@fsu.edu **University Information** -------------------------- One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people who