Strategic Accounts VP

Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all. We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.About the role:We are seeking an exceptional Strategic Accounts VP to join our Account Management team. This role will report to the SVP, Strategic Accounts. The Strategic Accounts VP will be responsible for retaining and upselling some of Garner’s largest employer clients. You will collaborate with account managers to ensure Garner’s most important clients have an excellent experience and achieve the expected results. As a Strategic Accounts VP, you will become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance. Through your efforts, you will be responsible for driving improved Net Revenue Retention and other KPIs for your book of business. Where you'll work:Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. This position is fully remote with up to 25% travel.What you will do:Own the process to retain and upsell some of Garner’s largest employer clientsCollaborate with account managers to ensure Garner’s important clients have an excellent experienceBecome our client’s trusted strategic partner on plan design, bending cost trends and driving plan performanceWork with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and membersEstablish and manage some of the most important strategic broker and client relationshipsMonitor and anticipate the strategic needs of your book of businessMonitor overall client health and execute strategic plans to proactively address key account risksCollaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of GarnerDrive improved net revenue retention and other KPIs for your book of businessThe ideal candidate has:Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance7+ years of experience in a commercially-oriented account management or sales role in the employee benefits spaceA deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of businessProven results of achieving retention and upsell targets year over year A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upsideExcellent communication and presentation skillsProblem solver in ambiguous situations Strong communicator who can effectively articulate a visionAbility to travel up to 25% of the timeA desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedbackThis is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.Compensation Transparency:The target salary range for this position (inclusive of Base + Commission) is $190,000 - 250,000 annually. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com.Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity