Leisure Travel Agent, Remote

**Full\-Service Travel Agent \| Work From Home** ================================================ Do you have a passion for travel and helping others create unforgettable experiences? AAA Club Alliance is looking for an experienced **Full\-Service Travel Agent** to join our remote Travel Contact Center team. If you enjoy planning everything from weekend getaways to complex international vacations while delivering exceptional customer service, we'd love to hear from you. In this work\-from\-home role, you'll help Members and non\-Members book personalized domestic and international travel, build lasting client relationships, and earn monthly sales incentives—all while working for one of the most trusted names in travel. **Why You'll Love Working at AAA:** ----------------------------------- * **100% Remote** – Work from the comfort of your home. * **Competitive Pay** – Earn **$18\.00–$30\.00 per hour** , based on experience and location. * **Monthly Performance Incentives** for sales and bookings. * **Paid Virtual Training** with all required equipment provided. * Comprehensive benefits including: + Medical, dental, vision, and prescription coverage + Flexible Spending Accounts + Wellness and Health Advocate programs + 401(k) with employer match + FREE AAA Membership + And much more! **Who Can Apply?** ------------------ To be considered, candidates **must reside in one of the following locations:** Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, Washington, DC, or West Virginia. **What You'll Do** ------------------ As a Remote Full\-Service Travel Agent, you'll: * Plan and book domestic and international vacations, including customized FIT (Fully Independent Travel) itineraries. * Assist Members and non\-Members via phone, email, and web chat. * Match travelers with the best destinations, travel products, and exclusive AAA benefits. * Build long\-term client relationships that encourage repeat business. * Stay current on travel promotions, destinations, and industry trends. * Process travel reservations while maintaining compliance with ARC regulations and AAA policies. * Identify opportunities to upsell and cross\-sell travel products that enhance the customer experience. * Meet performance goals while providing exceptional customer service. * Assist with travel\-related problem resolution and itinerary changes. * Mentor fellow Travel Contact Center Associates when needed. **What We're Looking For** -------------------------- * High school diploma or equivalent (travel school graduates are encouraged to apply). * At least **2 years of leisure travel industry experience.** * Experience using airline reservation systems, ticketing platforms, GDS, and online booking tools. * Strong knowledge of domestic and international travel planning. * Excellent communication, customer service, sales, and problem\-solving skills. * Extensive worldwide geograp