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Remote VA

Customer Service Representative

Remote VA

11d ago

0SupportDominican Republichimalayas
Customer-ServiceCustomer-SupportCall-CenterRemote-Customer-ServiceClient-ServicesEntry-level

Job Description

We are looking for a Customer Service Representative to join our Major Appliance Service Company. This role requires excellent phone skills, basic computer knowledge, and the ability to handle customer inquiries efficiently.📌 Job Responsibilities:✔️ Answer customer calls and assist with inquiries & bookings ✔️ Schedule and manage appointments using Walkabout Customer Booking Software (training provided) ✔️ Provide top-notch customer support and ensure satisfaction ✔️ Maintain accurate records and follow up with customers as neededRequirements✅ Job Requirements:✔️ Must be based in the Dominican Republic✔️ Excellent phone communication skills✔️ Basic computer proficiency✔️ Ability to work independently in a remote setting ✔️ Reliable, organized, and customer-focused📆 Work Schedule:🕒 Monday - Friday | 8 AM - 5 PM (Full-time, WFH setup)Originally posted on Himalayas