Customer Service Representative
Remote VA
11d ago
0SupportDominican Republichimalayas
Customer-ServiceCustomer-SupportCall-CenterRemote-Customer-ServiceClient-ServicesEntry-level
Job Description
We are looking for a Customer Service Representative to join our Major Appliance Service Company. This role requires excellent phone skills, basic computer knowledge, and the ability to handle customer inquiries efficiently.📌 Job Responsibilities:✔️ Answer customer calls and assist with inquiries & bookings
✔️ Schedule and manage appointments using Walkabout Customer Booking Software (training provided)
✔️ Provide top-notch customer support and ensure satisfaction
✔️ Maintain accurate records and follow up with customers as neededRequirements✅ Job Requirements:✔️ Must be based in the Dominican Republic✔️ Excellent phone communication skills✔️ Basic computer proficiency✔️ Ability to work independently in a remote setting
✔️ Reliable, organized, and customer-focused📆 Work Schedule:🕒 Monday - Friday | 8 AM - 5 PM (Full-time, WFH setup)Originally posted on Himalayas
