Officer, Social Media and Digital Communications

**Helen Keller Intl** **Job Announcement** **Officer, Social Media and Digital Communications** *Remote – flexible to be based anywhere Helen Keller is an registered employer.* Guided by the remarkable legacy of its co\-founder, Helen Keller, Helen Keller Intl partners with communities that are striving to overcome longstanding cycles of poverty. By delivering the essential building blocks of good health, sound nutrition, and clear vision, we help millions of people create lasting change in their own lives. Working in 20 countries – across Africa, Asia, Europe, and the United States – and together with a global community of supporters, we ensure every person has the opportunity – as Helen did – to reach their true potential. We are seeking a creative, organized, and digitally savvy Officer, Social Media and Digital Communications to manage and grow the organization’s global social media presence and support its broader digital content needs. This role will manage Helen Keller’s global social media channels, provide tools and support to strengthen the social media presence of country teams, support digital content and website updates, and craft compelling content for other social platforms that engages audiences and motivates giving. The ideal candidate is a strong writer and digital communicator with a deep understanding of social media strategy and content tailoring across diverse audiences and platforms. Additionally, this position will manage website content strategy and updates for Helen Keller’s website. **Functional Relationships** The Officer, Social Media and Digital Communications will join Helen Keller’s newly formed Center for Brand and Marketing, reporting to the Manager, Advertising. S/he will collaborate closely with the content and fundraising teams to ensure messaging consistency across social and digital channels, and partner with country teams to guide their social media channels. **Key Responsibilities** **Social Media Management** * Develop and lead implementation of Helen Keller’s global social media strategy aligned with fundraising and organizational priorities. * Recommend annual and quarterly channel priorities and content focus areas. * Plan and manage digital campaigns supporting fundraising and awareness initiatives. * Manage the day\-to\-day posting, monitoring, and engagement on Helen Keller’s global social media platforms (Facebook, LinkedIn, Instagram, BlueSky, etc.). * Interpret content marketing strategy for social media platforms that maintains a consistent brand voice, inspires engagement, and supports donor conversion goals. * Track performance metrics and use analytics to inform strategy, optimize content, and grow audience reach and engagement. * Serve as organizational advisor on social and digital engagement best practices. * Recommend channel strategy, campaign approaches, and content optimization