Franchise District Manager

Entity: Customers & ProductsJob Family Group: Retail GroupJob Description: There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.TA Petro is growing its network through its franchise program by offering best-in-class franchise opportunities for TA, Petro and TA Express travel center models.From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.Job SummaryThe Franchise District Manager is an inspirational leader who oversees multiple franchise-owned travel centers within a designated geographic area, where you will be responsible for supporting, providing leadership and holding franchise partners accountable to agreements and to aid the sites in operating a successful and profitable location. This individual will build and maintain a strong, dynamic leadership team by communicating a clear vision and give direction on the TA System standards. The Franchise District Manager ensures these sites are returning every traveler to the road better than they came!In this role, you can expect to:Support, encourage and assist all franchise locations in the designated geographic area.Demonstrate a professional, confident demeanor with a high level of character, honesty and integrity.Work to achieve company objectives related to safety, franchise growth, site success, quality of service and appearance of the locations.Support, encourage and assist the sites in delivering a solid customer experience.Support, encourage and assist sites in following the TA System. At random, verify compliance (i.e. by performing site inspections, providing feedback and ensuring corrective actions have taken place.Monitor key performance indicators to identify opportunities for improvement and clearly communicate opportunities to site management and principles.Assist in monitoring construction or remodeling of new franchise locations to ensure compliance to approved plans and TA Petro standards. Assist in opening ceremonies and provide recognition for excellent service standards and activities. Coordinate activities with the TA Petro Franchise Team to support, grow, develop and improve the network’s franchise locations.Other responsibilities as assigned.What we’d like to see:An inspirational leader who sets the exampleHigh School Diploma (or GED) required; Associate’s or bachelor’s degree preferred5+ years of experience in a multi-unit leadership role preferred with proven positive resultsProficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial resultsExhibit excellent verbal and written communication skillsProficiency in Microsoft Office including Word, Excel, and PowerPoint and understanding of POS softwareStay current with industry “best practices” by bench marking competitors, reading industry periodicals, proficient in the latest technical procedures/systems/software and government regulationsAbility to travel (Including overnight on occasion)A valid driver's licenseWith us you’ll enjoy:Competitive salary and quarterly bonus programMedical, dental, vision and life insurance401(k) with a company matchPaid vacation and holidaysTuition reimbursementA wide variety of discounts on technology, travel, food and fuelOpportunity for growth and advancement with company paid trainingNot all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-officeOur travel centers serve thousands every day. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.Typical Physical DemandsIn this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects.