AI4Dev Service Owner

As an AI4Dev Service Owner, you will lead the vision, roadmap and continuous evolution of an AI-powered service supporting software development teams throughout the Software Development Lifecycle (SDLC).Acting as the bridge between stakeholders, users, and technical teams, you will ensure the successful adoption, governance, and scaling of AI capabilities while providing measurable business value.Your ResponsibilitiesService Ownership & StrategyOwn the service vision, roadmap, priorities, and lifecycleDefine strategic objectives and ensure alignment with business needsIdentify service enhancement opportunities based on user feedback, performance data, and market trendsDrive continuous innovation and service evolutionPerformance & Service GovernanceDefine and monitor service KPIs such as:Adoption rateUsage metricsUser satisfactionCost efficiencyProduce regular performance reporting and recommendationsPromote data-driven decision-making and continuous improvementStakeholder & Community ManagementAct as the main point of contact for stakeholders, users, and delivery teamsBuild and maintain strong relationships with software development communitiesGather, analyze and prioritize user feedbackEnsure a transparent feedback loop and effective communicationAdoption & Change ManagementDrive user adoption through onboarding, training, documentation, demonstrations and communication activitiesPromote best practices and success storiesBuild and animate an AI Developer CommunitySupport organizational change linked to AI adoption initiativesService Delivery CoordinationCoordinate technical teams responsible for service deliveryCollaborate closely with software engineering and DevOps teamsFacilitate discussions on AI technologies, capabilities and strategic opportunitiesEnsure alignment between business objectives and technical implementationExperienceMinimum 5 years of experience as a Service Owner, Product Owner, Product Manager, or similar roleProven experience managing digital services or platforms throughout their lifecycleStrong stakeholder management and community-building experienceExperience working with software engineering and/or DevOps teamsExperience defining and managing service roadmaps supported by measurable KPIsTechnical SkillsStrong service ownership and organizational capabilitiesExcellent communication and stakeholder management skillsGood understanding of Artificial Intelligence and Generative AI conceptsKnowledge of AI use cases across the software development lifecycle:Code generationCode reviewTestingDocumentationFamiliarity with AI coding assistants and agentic development environments such as GitHub Copilot, Cursor, Kiro, and similar solutionsFamiliarity with open-source AI technologiesAbility to understand technical architectures, concepts and trade-offs without being a hands-on AI engineerKPI-driven and analytical mindsetLanguagesEnglish: C1 level or higher (mandatory)French is considered a strong assetWe are an inclusive employer. This position is open to all candidates regardless of background, gender identity, sexual orientation, disability, or any other dimension of diversity. We are committed to providing any necessary accommodations for candidates with disabilities.Even if your profile doesn't match 100% of the requirements, we still encourage you to apply. We believe that motivation, potential, and diverse experiences are just as valuable as a perfect match on paper.______Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.Sopra Steria is Europe’s leading digital solutions provider, employing over 56,000 employees in 30 countries. We provide tailored, end-to-end corporate technology and software solutions. We leverage our digital tools and market expertise to help our clients make bold choices and deliver results. Originally posted on Himalayas