Global Account Manager

Global Account Manager (Remote, North America)Jabra is searching for a highly skilled and motivated sales professional to operate as a key member of the North America Jabra customer sales team.The Global Account Manager is responsible for new business development, account planning and management, and execution of sales activities required to generate revenue and meet sales targets within select global Fortune 500 customers. Achievement of results will be accomplished through demonstrating proficiency in solution selling methodologies, CRM discipline, quality account management practices, and a high level of business development and sales activity.As a senior member of the North America High Touch Sales team, the Global Account Manager will possess solid business and financial acumen with the ability to uncover opportunities within complex hierarchical global customers.The primary role of the Global Account manager will be to position Jabra as the category standard within and across the named customer base. Qualified candidates will be self-directed, goal-oriented, results-driven professionals with effective presentation skills motivated by meeting sales objectives and rewarded based on established activity metrics.PRIMARY RESPONSIBILITIES: (these tasks include but are not limited to)Customer SalesIdentify customer prospects within large, decentralized complex Global accounts and organizations, and follow up on identified prospects to create new business opportunities for sales pipeline developmentEffectively utilize solution sales process and CRM to build and manage an appropriate customer opportunity pipeline to meet sales objectivesUtilize global account management skills to execute sales plans to capture customer category share and ensure a long-term relationship delivering recurring revenue in all regionsDevelop and leverage reseller and strategic alliance partnerships to penetrate customer accounts, identify opportunities, generate run rate revenue and manage sales projects through to closeProvide customer feedback and market insight to the organization in support of the Jabra go-to-market strategy, programs and offeringsManage individual OPEX to within annual finance guidelinesAccount ManagementDevelop and execute Global Account sales plans with the objective of capturing market share, meeting Regional and Global revenue goals, gross margin targets and other key metricsEstablishes productive, professional relationships with key personnel in assigned customer accounts in order to conduct account mappingCoordinates the involvement of company global personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectationsManages account planning process for assigned Global customers that develops mutual business and performance objectives, as well as financial targets with critical milestones for a one and three-year periodRegularly assesses, clarifies, and validates customer needs on an ongoing basis and coordinates engagement of support staff as neededEngage and align with other regions globally as needed for account-specific knowledge transfer and to communicate/collaborate on account planningProject implementation and coordination to identify issues and recommend solutions while conducting recurring evaluation (6-month updates)Manage customer proof of concept and product testing/qualification projectsHelp customers identify product use cases per employee profiles, delivering value added customized product and service solutionsManage activities related to targeted account sales/marketing campaigns and/or programsBuild and nurture meaningful relationships with key local contacts within the Jabra Reseller and Strategic Alliance partner networkInput, manage and analyze data from customer sales systems (CRM) and other resources to create and implement financially sound sales strategyInitiate discussions with management regarding trends that may affect success, recommend solutions and appropriate courses of actionSKILLS AND KNOWLEDGECustomer Centric Focus: Ability to develop strong Customer relationships using effective sales process and account management skillsProficient in using CRM and Microsoft Office applications to manage sales territories and meet management reporting responsibilitiesHas well-developed skills in both oral and written communicationAbility to capture, process and analyze data to make intelligent decisionsAbility to work in a Global team sales environmentHigh Performance Sales professional that has demonstrated sales Excellence in a Global or National Account positionSound, self-directed decision-makingResourceful and quick-thinking with the ability to quickly solve problems while interacting with clients, and articulate those thoughts with clarity and professionalismAbility to recognize and balance the immediate needs and short-term requirements while maintaining long term objectivesPossess solid business and financia