Customer Solutions Specialist

Our client is seeking a Customer Solutions Specialist to join their dedicated Customer Solutions team. The role exists to execute day-to-day processes and customer service plans, ensuring the business consistently meets and exceeds both customer and consumer expectations.RequirementsProven prior experience in order management, order processing, and operations-focused environmentsDemonstrated experience handling claims processing and navigating system automation workflowsStrong hands-on experience using Zendesk (or a similar customer service suite) and intermediate proficiency with Microsoft Office suiteBenefitsHMOAnnual leaveChristmas Bonus equivalent to 1 month's wage (pro-rata)Originally posted on Himalayas