Instructional Designer II

About ISACAISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.OverviewThe Instructional Designer II designs and develops instructor-led, virtual, e-learning, and blended learning solutions for ISACA’s exam preparation products and continuing professional education. Working with SMEs, product, multimedia, and cross-functional teams, you will translate technical content into learner-centered experiences that improve competency and certification outcomes. You will also manage course delivery in our LMS and support continuous improvement through learner feedback and basic analytics.ResponsibilitiesDesign and develop high-quality, multi-platform, accessible learning products that align with performance-based learning objectives, applying adult learning theory and structured instructional design methodologies to maximize effectiveness. Ensure adherence to best practices and organizational branding guidelines, create detailed storyboards and course outlines, curate content from relevant bodies of knowledge, and collaborate with subject matter experts to gather and review content. Leverage course-authoring tools, learning experience platforms, and emerging educational technologies to deliver engaging and impactful learning experiences.Conduct peer reviews and quality control for instructional materials, ensuring adherence to standards across video, audio, graphics, accessibility requirements, branding, and additional components critical to the learning experience.Oversee and manage learning technologies, including implementation, content uploads, updates, troubleshooting, and support across web-based learning, QAEs, labs, surveys, and other instructional resources. Ensure a seamless user experience by responding to and resolving support requests in a timely manner, meeting service-level agreements, and proactively identifying opportunities to optimize platform performance and functionality.Manage volunteer engagement to support learning programs.QualificationsRequired Field of Study:BA or BS degree in Training and Development, Instructional Design or related field from an accredited university or equivalent combination of education and relevant professional experience.Minimum Years of Experience Required:5+ years of relevant experience in a similar role or capacity, with a demonstrated record of success.Description of Minimum Experience Required:Education program developmentAdult learning techniques and practicesOnline learning design, delivery, and managementExtensive experience with eLearning content authoring tools including Articulate Storyline and Articulate Rise. Some experience with Adobe Captivate and Camtasia.LMS managementMultimedia skillsPreferred Field of Study:Masters degree in Training and Development or Instructional Design from an accredited university or equivalent combination of education and relevant professional experience.Preferred Years of Experience:7+ years of relevant experience in a similar role or capacity, with a demonstrated record of success.Description of Preferred Experience:Professional Association/volunteer engagementNon-profitGlobal experienceMulti-lingualKnowledge of ISACA and its missionFamiliarity with ISACA content domains, including IT, IS Audit, Information Security, IT Risk, Cybersecurity, Governance and CMMI.Certification and Licensing Preferred:Adult Learning CertificateCertificate in Distance Learning TechnologiesCompetencies/Skills Required:Proficient with Articulate Storyline and Articulate RiseProven expertise in instructional design and with educational technologyExcellent knowledge of learning theories and instructional design modelsLesson and curriculum planning skillsExcellent ability to communicate and work with subject matter experts (SMEs), including setting clear expectations for development and reviews.Ability to write effective copy, instructional text, audio scripts/video scripts and ability to storyboardExperience in user interface design, graphic design, developing storyboards and experience with one or more of the following: Articulate products and Adobe productsLMS administration of virtual courses, webinars and online materialsKnowledge of SCORM/xAPIAbility to work with staff and a variety of volunteers from multiple industrie