Content & Learning Experience Manager

**Company Description** Nexthink is the global leader in Digital Employee Experience (DEX) management software. We provide IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network—often before employees even notice. As the first solution to enable a shift from reactive problem\-solving to proactive optimization, Nexthink empowers over 1,300 customers to provide superior digital experiences to more than 18 million employees. Dual\-headquartered in Lausanne, Switzerland and Boston, Massachusetts, we operate with 9 offices and over 1,200 employees across 5 continents. **Job Description** Nexthink's Revenue Acceleration team is hiring a Content \& Learning Experience Manager to own the quality, coherence, and pedagogical integrity of everything we build for our GTM organization. This is the role for someone who geeks out on how adults actually learn, who cares deeply about the craft of instructional design, and who can translate complex subject matter — enterprise software, sales methodology, AI\-driven workflows — into content that reps actually use and retain. You'll own the content engine across three critical domains: sales methodology, product enablement, and AI playbooks. What You Will Own Content Strategy \& Governance * Own Nexthink's GTM content library end\-to\-end — ensuring everything is accurate, current, findable, and built to a consistent standard of quality * Establish and maintain a content governance framework with defined owners, review cadences, and retirement criteria so the library doesn't become a graveyard * Partner with Product Marketing, Product, and CS to ensure content reflects the current product, competitive landscape, and customer narrative — not last quarter's * Manage Nexthink's Seismic instance as the content system of record, driving adoption and a clean taxonomy Methodology Content * Build and maintain the curriculum that brings Nexthink's sales methodology to life — from foundational frameworks to deal\-stage\-specific plays * Translate abstract methodology into concrete tools reps can use in the moment: call guides, discovery frameworks, objection handling matrices, deal review templates * Ensure methodology content is integrated into onboarding, reinforcement programs, and manager coaching — not siloed in a single training event Product Enablement * Own the content infrastructure that keeps GTM reps current on Nexthink's platform — including Nexthink Intelligence, Adopt, Amplify, Flow, AI Drive, and new capability releases * Partner with Product and Product Marketing on launch readiness; translate technical depth into rep\-ready learning assets that are accurate without being overwhelming * Design content for seven distinct GTM roles — what an AE needs to understand about the product is meaningfully different from what a SE or CSM needs AI Playbooks * Build Nexthink's library