Information Technology & Compliance Specialist

**Information Technology \& Compliance Specialist** =================================================== **Organization:** DeafLEAD **Job Type:** Full Time, Salaried (exempt) **Location:** Remote **Start Date:** August 3rd, 2026 **Reports To:** Information Technology \& Compliance Manager **Department:** Information Technology **Salary Range:** $62,000 \- $67,000 annually **Organization Summary** ------------------------ DeafLEAD is seeking an experienced and compassionate full\-time **Information Technology** \& Compliance Specialist to join an exciting, supportive, and engaging team. DeafLEAD is a non\-profit organization that provides crisis intervention services to Deaf, Hard of Hearing, Late\-Deafened, DeafBlind, DeafDisabled, and Deaf\+ individuals and their families within the state of Missouri and nationwide. Our mission is to promote the emotional and physical well\-being of consumers in a safe and respectful environment utilizing a consumer\-centered, trauma\-informed approach. We are committed to providing a variety of services to effectively meet the changing needs within the Deaf community. These services include (but are not limited to): crisis intervention, safety planning, legal/medical/personal advocacy, case management, crisis videophone/text/chat/hotline services, mental health services, training, and interpreting. DeafLEAD offers crisis services 24 hours a day, every day of the year. **Essential Functions** ----------------------- * Follow DeafLEAD’s policies and procedures. * Believe in DeafLEAD’s philosophy and goals as stated in Summary of Organization. * Support the day\-to\-day operations of the IT function, including user support, system maintenance, and issue resolution for staff. * Support the administration and maintenance of Microsoft 365 services, including SharePoint, Teams, OneDrive, and related collaboration tools. * Provide technical support for the development and maintenance of SharePoint sites, document libraries, lists, and workflows. * Assist in managing user access and system permissions, including onboarding, offboarding, and access updates in alignment with established processes. * Maintain accurate records of user accounts, system access, and technology assets, ensuring documentation is complete, current, and compliant with organizational standards. * Support the development, implementation, and maintenance of IT and compliance\-related policies and procedures, including those related to data privacy, security, and system use. * Monitor and support compliance with data privacy and security requirements (e.g., HIPAA, 988 Lifeline standards, and accreditation requirements), identifying gaps and escalating concerns as needed. * Assist in conducting internal compliance reviews and audits, ensuring required documentation, records, and evidence are maintained and accessible. * Support the investigation and documentation of security incidents, privacy concerns, or compliance issues,