Senior Site Reliability Engineer

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.Stord is building the operating system for modern supply chain: a unified platform handling Order Management, Warehouse Management, Transportation, and Consumer Experience for brands doing over $10B in commerce annually. The SRE team is small, fast-moving, and owns the infrastructure that keeps that platform running, primarily on Google Cloud Platform, across GKE, Cloud Run, AlloyDB, and the networking that connects our services. This is a high-autonomy environment with a wide surface area and few layers between you and the systems you're responsible for. The work is real infrastructure engineering: reliability, scale, cost, and the automation that lets a lean team punch well above its weight. This role is for an engineer who wants to help a startup grow up. We're maturing fast, and SRE is central to that path: turning ad hoc fixes into repeatable process, replacing toil with automation, and building the reliability practices a scaling platform depends on. You'll work as part of a team that values clear communication and shared ownership. You'll also act as the technical bridge between development and operations. If you take pride in building durable systems and raising the bar for how a team operates, this role was built for you.Why This RoleYou'll own high-impact infrastructure work directly, in a small team where your contributions are visible and your judgment is trusted. The path from decision to production is short.The surface area is broad and real: GKE, Cloud Run, GCP core services, AlloyDB, and the CI/CD and observability tooling that ties it together.You'll shape reliability and automation practices during a period of real growth, working alongside engineers who care about doing it well.What You'll BuildInfrastructure & PlatformOwn architecture and implementation of scalable, reliable infrastructure on GCP, including GKE, Cloud Run, AlloyDB, and networking.Own Infrastructure as Code in Terraform: modules, org policies, and the patterns the team builds on.Manage containerized workloads on Kubernetes, including performance tuning, capacity planning, and resource optimization.Drive down cost and toil through better defaults, right-sizing, and automation rather than manual intervention.Reliability & ObservabilityBuild monitoring, alerting, and observability in Datadog (APM, logs, RUM) that catches problems before customers do.Define the reliability signals that matter for the services you own, and hold the line on them.Develop and maintain disaster recovery and business-continuity strategies, and prove they work.Automation & DeliveryDesign and maintain CI/CD pipelines in GitHub Actions, including runner strategy and deployment safety.Automate operational workflows and infrastructure provisioning so the platform scales smoothly as the team grows.Build custom tooling and scripts that remove recurring operational pain.Collaboration & Incident ResponsePartner with data and development teams to improve deployment practices and application reliability.Provide escalation support for production incidents, help lead post-incident reviews, and turn findings into durable fixes.Participate in technical design reviews and offer architectural input across teams.Help improve SRE and infrastructure best practices across the team, and participate in on-call for critical systems.What We're Looking ForRequired5+ years in SRE,