Customer Service Officer

Join Abbeyfield Living Society as a Customer Service Officer and make a difference in the lives of residents, colleagues, and local communities. Provide high-quality customer service, support a diverse range of enquiries, and contribute to a supportive and welcoming environment.RequirementsExperience of success within a customer service and sales environmentA proven record of delivering the right outcome, first time for CustomersA strong communicator, with good verbal and written communication skillsGCSE Maths and English to level 4 (or equivalent)IT literate with the ability to manage multifaceted inboxes, create diary appointments and to navigate multiple systems at speedExcellent Telephone mannerBenefitsUp to £27,810 per annum salaryUp to 33 days paid leave, including bank/public holidaysDayforce WalletVirtual GP appointmentsMedicashComprehensive induction and trainingPay progression within role based on skills and contributionLearning and career development opportunitiesOccupational sick payCompany pension and life assuranceEmployee Assistance ProgrammeDiscounted gym membershipCycle to work schemeShop and save vouchersBlue Light Card discountsOriginally posted on Himalayas