Lead Software Engineer (ECM Specialization)

SUMMARY:Leads the design, development, and support of modern software solutions in an Agile/Scrum and DevOps environment, with specialization in Enterprise Content Management (ECM) and workflow automation. Applies modern engineering practices CI/CD, automated testing, infrastructure as code, and observability to deliver secure, resilient, and scalable services. Provides technical leadership for ECM technologies (e.g., OnBase, Kofax, ImageRight or similar) and integrates content services with enterprise applications and cloud platforms.RESPONSIBILITIES/TASKS: Serves as technical lead for Enterprise Content Management (ECM) platforms and content services (e.g., OnBase, Kofax, ImageRight), including workflow automation, integrations, and platform modernization.Leads end to end delivery for ECM and content enabled applicationsplanning, design, build, test, release, and support and ensures alignment to enterprise architecture standards.Partners with Product Owners, Scrum Masters, architects, and business stakeholders to refine roadmaps, define outcomes, and prioritize backlogs; translates requirements into executable delivery plans.Implements Agile/Scrum practices and DevOps automation CI/CD pipelines, automated testing, code quality gates, and infrastructure as code and drives release management across environments to improve delivery speed and reliability.Provides technical direction to the team establishes patterns, ensures consistent implementation, and coaches engineers through design and delivery decisions.Diagnoses and resolves incidents and performance issues across ECM platforms, APIs/integrations, and supporting services (application, database, and infrastructure).Works with the Product Team to ensure user stories for content capture, workflow, and records requirements are developer-ready with clear acceptance criteria and test scenarios.Builds automated tests and performs resiliency, failover, and load testing to validate nonfunctional requirements for ECM services in production.Ensures ECM solutions align with security, retention, privacy, and audit requirements; partners with IT Security and Records to implement governance controls.Leads and participates in engineering excellence activities design reviews, architecture discussions, communities of practice and mentors engineers on modern development practices.Performs and facilitates code reviews to enforce standards, secure coding practices, and maintainable designs; drives consistent patterns for integrations and workflow components.Drives operational readiness monitoring/alerting, runbooks, root cause analysis, and continuous improvement to maintain high availability in production.Extensive knowledge of software architecture and design, modern engineering practices, and delivery including Agile/Scrum, CI/CD, and DevOps operations.Expertise with cloud technologies (Azure, O365, AWS) and enterprise platforms (e.g., SharePoint) and experience integrating with ECM/content services.Ability to build services and applications using .NET / ASP.NET / C# / SQL Server and integrate with CRM and other enterprise systems.Experience integrating ECM platforms via REST/SOAP APIs, webhooks, and eventdriven patterns; strong understanding of content capture, indexing, and workflow concepts.Strong knowledge of C#, .Net framework, Asp.Net, and MVC.Strong knowledge of OOAD and multi-tier architectures, including MVC/MVP/MVVM design patterns.Strong knowledge of web services, WCF, REST, and SOA Architecture.Knowledge with MS Entity Framework.Strong knowledge of MVC GUI design including the ability to incorporate JQuery, JavaScript and CSS, plus expertise with AJAX/SPA.Expertise with tools such as MS SQL Studio, PL/SQL Developer / Toad etc.Strong analytical, problem solving, and planning skills.Excellent interpersonal and communication skills.Ability to multi-task in a fast-paced environment.Team player who is flexible, delivery-oriented, and takes responsibility for the team’s success.Enthusiastic attitude with the drive to continually learn and improve.This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.EMPLOYMENT QUALIFICATIONS:EDUCATION OR EQUIVALENT EXPERIENCE:Bachelor’s degree in information services or related field.Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company’s learning philosophy, is required.Certification or progress toward certification is highly preferred and encouraged.EXPERIENCE:Minimum seven years experience of development and system design which provides the necessary skills, knowledge, and abilities. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:Ability to understand business needs and conceptualize and implement information systems that support those business strategies.Experience working within an agile framework like Scrum based development