Digital Marketing Specialist Ecommerce & Social Media Coordinator)

Remote Employee BPO has an outstanding opportunity for you! Role: Digital Marketing Specialist Ecommerce & Social Media Coordinator)Compensation: Competitive Basic SalaryBenefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential Pay Work Schedule: 5-day work week, 8:00 AM to 5:00 PM EDT | 8:00 PM to 5:00 AM PHT (schedule may change after DST) Work Setup: WFHResponsibilitiesEcommerce Operations Manage and monitor incoming orders across eBay, Shopify, and other marketplaces Coordinate shipments and track orders using ShipStation Assist with inventory updates and product organization Create and update product listings, titles, descriptions, and pricing Monitor listings for accuracy and optimize product presentation Assist with promotional product events on third-party deal websites such as Woot Maintain spreadsheets for inventory, sales tracking, order management, and reportingCustomer Service Respond to customer messages and inquiries in a professional and timely manner Handle order issues, returns, refunds, and shipment tracking questions Maintain positive customer experiences and seller ratingsSocial Media Management Create, schedule, and publish content on Instagram, Facebook, and LinkedIn Engage with followers, comments, and direct messages Help grow brand awareness and online engagement Assist with planning promotional posts, product highlights, seasonal campaigns, and deal announcements TikTok experience is a plus, but not requiredQualificationsPrevious experience in ecommerce, customer service, or social media management Familiarity with eBay, Shopify, ShipStation, or similar ecommerce platforms Strong written English communication skills Organized, dependable, and detail-oriented Comfortable learning new software and online tools Strong knowledge of Microsoft Excel and Google Sheets Must understand spreadsheet formulas, sorting/filtering data, and pivot tables Ability to organize and analyze data using spreadsheets for reporting and operations Experience with Canva, ChatGPT, AI tools, or graphic design platforms is a plus Ability to work independently and manage multiple responsibilitiesPreferred SkillsExperience with online marketplaces and order fulfillment workflows Basic graphic design or content creation abilities Knowledge of social media scheduling tools Understanding of ecommerce promotions and online sales eventsOriginally posted on Himalayas