Sr. Director, Product Management – Fleet Franchise

Job Description SummaryBuild the world’s most connected, intelligent, and automated fleet operations ecosystem — empowering technologists, radiologists, service teams, clinical leaders, and health system executives to operate imaging systems with peak performance, standardized protocols, and AI driven automation. This franchise exists to maximize clinical throughput, protocol quality, scanner performance, and resource efficiency across modalities and geographies — turning Imaging 360™, Remote Scanning, Protocol Management, and Operations Analytics into a unified, cloud native fleet platform. You will create the digital backbone that allows GE HealthCare customers to run imaging operations like a modern, data driven enterprise. This is the end to end ownership role for the Fleet Operations & Imaging 360™ ecosystem, spanning: •Remote Scanning / Remote Operations •Protocol Intelligence & Cross Modality Protocol Management •Operations Module (utilization, workflow analytics, scanner performance optimization) •Fleet level AI enablement (automation, standardization, decision support) •Integration with Genesis™, TruePACS™, and modality consoles You own the vision, strategy, product outcomes, commercial performance, and modernization agenda for Fleet. Success is measured through Fleet scorecards, adoption KPIs, attach growth, customer outcomes, and MOR execution.Job DescriptionKey Responsibilities1. Strategic Franchise LeadershipOwn the multi‑year enterprise fleet strategy across Imaging 360™, remote operations, protocol intelligence, and fleet analytics.Drive a unified roadmap toward cloud-native, modular, API‑first fleet operations.Prioritize investments based on measurable impact: reduced variability, increased throughput, operational savings, NFR maturity.Define the north star architecture for Fleet: cloud, AI automation, enterprise orchestration, ecosystem extensibility.2. Remote Scanning & Remote Operations LeadershipExpand GEHC’s remote‑scanning portfolio into a scalable, multi‑modality, enterprise operating model.Integrate remote workflows with scheduling, protocoling, technologist load balancing, and AI triage.Ensure regulatory compliance, cybersecurity, session quality, and next‑generation remote‑presence technology.Establish GEHC as the global category leader for remote operations.3. Protocol Management & Standardization Ecosystem OwnerDeliver the world’s most advanced protocol lifecycle platform — acquisition, QA, deployment, benchmarking, and governance.Use AI to optimize protocols across scanners, sites, and enterprise groups.Drive adoption & attach by embedding protocol management into Genesis™, TruePACS™, and modality platforms.Enable health systems to operate “one protocol library” across their entire fleet.4. Fleet Operations & AI-Driven OptimizationYou own the Operations module (utilization, workflow, throughput, device performance, staff productivity).Build predictive and prescriptive analytics for operational optimization.Deliver dashboards for executives, modality managers, and technologists.Ensure seamless integration with CareIntellect™, Fleet Services, and service/maintenance workflows.Create enterprise‑ready KPIs that become industry benchmarks for operational excellence.5. KPI, MOR & Franchise Business OwnershipYou own the business, including:Business KPIsAdoption, attach & utilizationRecurring revenue and OPEX growthCost‑to‑serve optimizationMargin, cloud cost disciplineCustomer KPIsProtocol variance reductionThroughput improvementsRemote scanning usage & session successNPS, upgrade successOperational KPIsRelease quality, stability, securityNFR compliance (performance, serviceability, observability, scalability)Governance KPIsFleet scorecardsMOR, Heartbeat rhythmsRoadmap accountability Every roadmap decision must tie directly to transparent, measurable outcomes.6. Interoperability & Enterprise OrchestrationBuild a cohesive enterprise platform integrating:Imaging 360™Remote ops workflowsModality consolesGenesis™ Radiology WorkspaceTruePACS™Device data, service logs, protocol librariesDrive standards-based interoperability (FHIR, DICOM, REST APIs, cloud events).Ensure consistent user experiences across fleet, modality, and radiology ecosystems.Enable integration of AI agents (e.g., task orchestration, QC automation, protocol suggestions).7. Customer, Clinical & Market EngagementLead global VOC programs and KOL networks across radiology, clinical operations, technologist communities, physicists, and imaging leaders.Partner with large IDNs to co‑design enterprise fleet governance solutions.Stay ahead of competitive and regulatory trends in remote operations, fleet analytics, protocol governance, and imaging orchestration.Create thought‑leadership narratives that differentiate GEHC as the enterprise fleet category leader.8. Commercial Readiness & Partnership with the FieldPartner with product marketing, enablement, and commercial teams on launch excellence.Drive attach & upsell strategies ac