Chief of Staff

At Alternative Payments, we are transforming the way service-based companies handle payments. Our innovative platform automates the entire accounts receivable process, helping businesses save time, reduce costs, and scale with confidence.We are building a global team that values innovation, impact, and collaboration. As part of a scaling FinTech company, every person on our team has the opportunity to shape our future, influence our products, and make a real difference for our customers.What We’re Looking ForAlternative Payments is looking for an outcome oriented Chief of Staff to join our rapidly growing team. The ideal candidate is a highly analytical problem solver, with critical thinking skills who can quickly understand the core drivers of the business. You will operate at the forefront of AI capabilities and tooling to develop and improve systems across core business functions. This role is part analyst, part strategist, part project manager, and part builder.Reporting to the Chief Operating Officer you will work on complex business problems, analyzing and generating insights from data across multiple workstreams. You will plan, lead and execute operational and strategic planning initiatives that have a direct and quantifiable impact on the businessThis is a hybrid role requiring candidates to be in our New York office 4x per week.What You’ll DoWork cross-functionally to execute on high-impact projects and implement new processes to scale operations.Serve as a strategic partner, identifying issues, building models and analyzing data to make recommendations to improve financial and operational decision-making across the organization.Leverage AI and automation to accelerate execution, including by not limited to Claude Code, Cursor, custom-built MCPs, etc.Prepare regular reports and dashboards to communicate insights and recommendations to stakeholders.Support the leadership team in executing all operational and strategic initiatives.Monitor, manage and report on payment activity to create operating efficiency, optimize costs and mitigate risksSupport the sales + customer success teams with complex challengesIdentify inefficiencies across the organization and improve processes and / or create automations to eliminate the inefficienciesWhat You’ll Bring3-6 years of professional experience within investment banking, private equity, or financial servicesSuperior analytical, critical thinking and quantitative skillsIntermediate knowledge of AI, prompting, key use cases and an affinity to learn about how to more deeply integrate AI into your daily workflowsAbility to execute in ambiguous, fast paced environments under tight and unpredictable timelines and produce accurate, high quality resultsHigh sense of urgency, a bias for action and work ethicRigorous attention to detailAbility to handle multiple competing projectsAbility to work independently and be proactiveExcellent written and verbal communication skillsStrong problem solving and decision making skillsAbility to work collaboratively and cross functionally within the organizationNice to HavesExperience working at a high growth start up in the fintech spaceAt least 2 years experience working in investment bankingExperience leveraging Claude Code or similar AI applicationsComputer science coursework / training at some point in careerWhat We OfferCompetitive salary tailored to your experience, skills, and expertise.The total compensation range for this role is $150,000 - $200,000, incl. equity. The range displayed on each job posting reflects the approximate total target compensation for the position. Within the range, individual pay is determined by factors including relevant skills, experience, education/training.Equity opportunities so you can share in our growth and success.Unlimited PTO and flexibility when you need it the most.Yearly learning & development stipend to help you grow and do your best work.Why Choose Alternative Payments?At Alternative Payments, you’ll do work that truly matters.Own your impact: Lead meaningful, high-impact projects and collaborative initiatives that are shaping the future of FinTech and redefining how businesses get paid.Collaborate: Work with a diverse, innovative team where every voice is heard and great ideas come from anywhere.Grow with us: Your career journey is top of mind. We prioritize internal growth and give you the space to shape your path based on your goals — whether that’s deepening your expertise in your domain or exploring something new.Thrive in a supportive culture: As a scaling start-up, there’s a lot to be done and initiative is key. We believe in shared learning, open communication, and building each other up. When one of us grows, we all do.Our ValuesTransparency & Honesty: We communicate openly and truthfully with partners, investors, and each other so everyone understands where we stand and where we’re headed.Resourcefulness & AI: We stay scrappy, find creative solutions, and make progress even