Consumer Sales Manager Digital Product - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together** The Consumer Sales Manager, Digital Product is responsible for leading the planning, delivery, optimization, and ongoing performance of digital experiences that help consumers research, shop, compare, and enroll in Medicare products. This role supports the end\-to\-end digital shopping experience across web, mobile, enrollment, decision\-support, and digital\-to\-agent engagement journeys. Reporting to the Associate Director, Direct\-to\-Consumer Digital Sales Product Leader, this role serves as a primary product owner for key consumer\-facing experiences and is accountable for day\-to\-day product execution, delivery outcomes, and team leadership. You'll enjoy the flexibility to work remotely \* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** * Manage one or more consumer\-facing digital products across the full product lifecycle * Lead backlog prioritization, user stories, acceptance criteria, release planning, and delivery coordination * Partner with Engineering, UX, Research, Marketing, Analytics, Compliance, and Telesales organizations * Improve digital shopping, enrollment, provider search, plan comparison, and decision\-support experiences * Create seamless transitions between web/mobile experiences and licensed telesales agents * Support click\-to\-call, callback, appointment scheduling, chat\-to\-agent, and browser\-to\-phone experiences * Research market trends, user behavior, competitive capabilities, and emerging technologies * Monitor KPIs, conversion funnels, abandonment trends, engagement, and product adoption * Manage professional employees and/or assigned product resources while setting priorities and providing coaching * Support business planning, forecasting, resource allocation, and operational readiness activities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** * Bachelor's degree or equivalent practical experience * 4\+ years of experience managing digital, mobile, web, e\-commerce, customer experience, or omnichannel products * Experience working within Agile delivery environments * Experience managing product backlogs, requirements, user stories, and releases * Experience partnering with technology, design, analy