Product Engineering Manager, Salesforce

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are hiring for a Product Engineering Manager to act as a technical lead for tool, asset, and product development in our Salesforce navigator and product teams. The ideal candidate has people management experience and strong technical capabilities within Salesforce, in particular Agentforce. The Product Engineering Manager, Salesforce, will oversee technical development across our product, asset, and tool portfolio within the Salesforce space and drive decisions for strategic architectural, packaging, and devops considerations. Ideal candidates have relevant technical experience to confidently and effectively provide the necessary technical oversight and support. They will also have AI tooling experience, enabling them to provide guidance for the team on how to execute effectively and optimally with these tools. If you appreciate working with cutting edge technology and delivering exciting new solutions - this role is for you!You'll have the opportunity to: Oversee development for new and existing products and assets on the Salesforce platform, as well as strategic tools for Salesforce implementation services You will work with tools like Claude and Codex, as well as with various features within Salesforce (Lightning Web Components, Flow, Console, Apex, etc) Oversee hands-on solution design, proofs-of-concept, development, and testing, in a fast-moving and close-to-customer hybrid engineering environment Participate in the full software development lifecycle, from ideation to planning to development to deployment and ongoing success Collaborate with wider product team (product owner, product engineering lead, product developers) to evaluate market demand, groom prioritized work, and align on final design details for value-add and scalable solutions Required Qualifications: 8+ years of hands-on experience with Salesforce, understanding of Salesforce architectural concepts, capabilities, and constraints Strong understanding of object-oriented programming concepts and design patterns Bachelor's degree in Computer Science, Software Engineering, or equivalent Strong Analytic skills with ability to formulate problem/solution in both business & technical terms Experience acting as a people manager for technical resources Experience with integrations between Salesforce and other systems Experience with Salesforce Agentforce solutions Experience with Service Cloud and Service Cloud Voice is a plus Excellent communication skills and ability to work in a fun, collaborative environment Preferred Skills: Experience working with Salesforce managed packages and Salesforce AppExchange submission is a plus Experience with front-end technologies such as HTML, CSS, JavaScript & Responsive Web Designs Experience working on Digital Channel or Contact Center applications is a plus Experience with AWS development is a plus Equal Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. What’s it like to be a part of NeuraFlash, Part of Accenture? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, P