Lead Billing Analyst

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3\.7B). Harness has raised approximately $570M in funding and is valued at $5\.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy\-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9\.1B optimized tests, 3T protected API calls, and helped manage $2\.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. ### **Position Summary** Harness is seeking a detail\-oriented, high\-impact **Lead Billing Analyst** to join our Revenue Accounting team. This is a critical role for an individual who thrives in a fast\-paced environment with a process improvement mindset. You will not only own the end\-to\-end billing and collections operations for our fast\-growing SaaS business but also serve as a change agent, identifying efficiencies and scaling our full AR cycle infrastructure. The ideal candidate is an operator who can work independently, maintain audit\-ready processes, and proactively drive continuous improvement in billing system accuracy and AR life\-cycle management. ### **About The Role** ### **Billing Operations** * **Full Cycle Ownership:** Generate, review, and deliver accurate customer invoices aligned to contract terms and ASC 606 revenue recognition policies. * **Complex Billing Models:** Support all billing models including subscription, usage\-based, milestone, and professional services; ensure zero contractual mismatches. * **Systems Management:** Maintain billing system integrity (NetSuite); serve as primary owner of the billing module, managing customer setup, amendments, and terminations. * **Discrepancy Resolution:** Proactively identify and resolve billing gaps and exceptions before each period close. * **Cross\-functional Collaboration: Build strong partnerships with DealOps, Sales Org, Legal, IT, and Finance