Bilingual Apostille and Notary Office Manager

Apostille and Notary helps individuals and businesses get their documents authenticated (apostille) for use overseas. We're expanding into the Orlando area and looking for a reliable, professional, bilingual (English/Spanish) **Florida commissioned notary** to run our local intake operation. This is a mostly independent, customer\-facing role. You'll work from home and meet clients around Orange County or at our office. If you're organized, presentable, great with people, and want flexible hours, this is a great fit. What you'll do * Answer incoming phone calls and respond to customer inquiries * Meet with customers — at our office or at a convenient location in the county * Collect documents that need to be apostilled * Notarize documents when required (you must be a commissioned FL notary) * Ship documents securely via FedEx to our processing office * Receive completed, apostilled documents back and return them to customers * Keep simple records of each order and hand\-off What you need * **Active Florida notary commission** (required) * **Fluent in English and Spanish** — spoken and written (required) * Reliable transportation and a valid driver's license (you'll meet clients around the county) * Professional, courteous, and dependable — you're the face of the business locally * Comfortable with basic tech: phone, email, and FedEx shipping * Able to pass a background check Nice to have * Errors \& Omissions (E\&O) insurance * Remote Online Notary (RON) commission * Prior notary, mobile notary, or apostille/document\-processing experience * Familiarity with FedEx or shipping logistics Why work with us * **Flexible schedule** — work around your life * **Work from home** with local, in\-person meetings * Steady flow of customers as we grow the Orlando market * Be part of a growing statewide document\-services company **Overview** Join our dynamic team as a Bilingual Apostille and Notary Office Manager, where you will lead daily operations in a fast\-paced, client\-focused environment. This role is perfect for an energetic professional who thrives on organization, communication, and managing a variety of administrative tasks. You will oversee office functions, coordinate with clients and vendors, and ensure smooth processing of apostille and notary services in both English and Spanish. Your leadership will help us deliver exceptional service while maintaining efficient office workflows. This position offers an exciting opportunity to grow your skills in office management, client relations, and team supervision within a vibrant, multicultural setting. **Responsibilities** * Manage daily office operations, including scheduling appointments, overseeing document processing, and ensuring timely completion of apostille and notary services. * Supervise administrative staff, providing training, guidance, and support to foster a productive team environment. * Coordinate with clients to understand their needs, explain service procedures clearly