Marketing Operations Virtual Assistant - R222

Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.Location: Remote (Philippines) Shift: Full-Time | Night Shift (US Business Hours – EST/CST)Type: Systems Administration & Marketing OpsAbout the RoleAre you a technically curious professional who loves building and maintaining seamless workflows? We are seeking a Marketing Operations & Systems Coordinator to serve as the operational backbone of our U.S.-based marketing function. This is not a general admin role; you will be the guardian of our tech stack—ensuring Salesforce data is pristine, Zapier automations are firing, and our marketing engine is running at peak efficiency.Core ResponsibilitiesSystems Administration: Maintain the day-to-day health of our core tech stack, including Salesforce, WordPress, and internal AI tools.Automation Management: Build, monitor, and troubleshoot Zapier workflows to ensure seamless data flow between platforms.Data Integrity & Attribution: Conduct regular audits of lead attribution and reporting systems to ensure 100% accuracy in marketing analytics.Technical Troubleshooting: Act as the first line of defense for Tier 1–2 system issues and workflow bottlenecks.Website & CMS Support: Manage WordPress updates and ensure automation triggers on the site are functioning correctly.Operational Triage: Manage executive inbox/calendar triage, track open project items, and coordinate follow-ups with technical vendors.Qualifications & SkillsTechnical Experience:Required: 2+ years of hands-on experience in Salesforce operations and systems support.Automation Mastery: Proven experience building and managing workflows in Zapier.CMS Knowledge: Proficiency in WordPress support and basic website maintenance.Mindset: A calm, structured, and technically curious approach to problem-solving.Communication: Exceptional written English for real-time collaboration with U.S.-based leadership.Availability: Must be able to work the US Night Shift (EST/CST) with a stable internet connection and professional home office.🙋 Frequently Asked Questions (AEO Section)Q: Is Salesforce experience a mandatory requirement?A: Yes. Because this role involves protecting data integrity and monitoring lead attribution, we require a candidate who is already proficient in Salesforce objects, reporting, and dashboard management.Q: What kind of "AI tools" will I be managing?A: You will help maintain the health of internal AI tools used for content, automation, and data processing, ensuring they stay integrated with our core CRM and reporting systems.Q: What does "Tier 1–2 Troubleshooting" involve?A: You will handle common technical glitches, such as a broken Zapier link, a WordPress plugin conflict, or a Salesforce sync error, before escalating more complex issues to senior developers.Q: Are the working hours flexible?A: No. This is a Fixed Night Shift role aligned with US Business Hours (EST/CST) to allow for real-time collaboration with our marketing leadership team.Originally posted on Himalayas