Integrated Absence Claims Specialist (10/19 Start Date)

**Date:** Aug 18, 2026 **Primary Location:** Charlotte, NC, US **\#job\-location.job\-location\-inline { display:** inline; } **Company:** Lincoln Financial **Alternate Locations:** Work from Home; Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania) **Work Arrangement:** **Remote :** Work at home employee residing outside of a commutable distance to an office location. **Relocation assistance:** is not available for this opportunity. **Requisition \#:** 76502 The Role at a Glance We are excited to bring on a highly motivated Integrated Absence Claims Specialist to staff our ever\-growing claims organization. As an Integrated Absence Claims Specialist, you will manage a workload of Short\-Term Disability claims and their associated leaves. You will be responsible for conducting initial and ongoing interviews with claimants, obtaining, and reviewing medical records and making timely and ethical claim determinations. You’ll complete a thorough training to develop new skills and give you the confidence you need to be successful in your new role. If you enjoy working in a fast\-paced team environment from the comfort of your own home, then please read on! Learn more about a day in the life of a Claims Specialist at Lincoln Financial Group by watching this video \- Lincoln Financial What you'll be doing Communicating with claimants, employers and various medical professionals through phone and e\-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable. Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations. Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning Completing accurate financial calculations consistent with company and state guidelines. What we’re looking for **Must haves:** High School diploma or GED 1\-2 years of experience in claims, leaves, or customer service Strong written and verbal communication skills Excellent organization skills with the ability to multi\-task Experience with disability and/or absence management claims **Nice to haves:** Strong mathematical skills for payment calculations Application Deadline Applications for this position will be accepted through August 28th, 2026, subject to earlier closure due to applicant volume. What’s it like to work here? At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfillin